Social Services Senior Administrator

1 week ago

New Castle, United States DelDOT Full time

Introduction

Make a Difference with DHSS-DVI

Join the Delaware Division for the Visually Impaired (DVI), where our mission is to empower Delawareans with visual impairments through educational, vocational, and technical support. We are looking for dedicated professionals to help us drive innovation and foster independence. 

Be part of a dynamic team committed to real change. Apply Today and shape the future with us

Summary Statement

Step into a pivotal role with our senior leadership team and take charge of the Vocational Rehabilitation (VR) program administration. You'll be at the heart of helping our program participants achieve their career goals Your responsibilities will include leading a team of VR professionals, measuring program performance, and working closely with community workforce development partners. You'll also manage internal policies, perform data analysis and integrity, adhere to grant requirements, and ensure contract compliance. Plus, you'll play a crucial role in developing and training our staff and boosting team performance with your expertise. This is your chance to make a significant impact and drive our program forward. Be prepared for occasional nights and weekends as we work together to meet the needs of our participants and operations.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Two or more years of experience working with individuals with blindness or other disabilities. Three years experience in vocational rehabilitation program administration such as overseeing and directing the development, implementation and evaluation of vocational rehabilitation programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Plans for new and existing programs, directs and coordinates activities/phases of programs and implements necessary changes.
Develops new policies and procedures, updates or changes existing policies/procedures, translates changes to staff, trains staff, and creates review and data collection forms.
Supervises and monitors programs/services, staff productivity.
Modify and/or implement operational methods and assume leadership in corrective action and/or error reduction planning.
Submits statistical reports, information and summaries on program and staff development and data systems information.
Reviews statistical and narrative reports, records and case histories prepared by staff to evaluate effectiveness of services provided. 
Revises operating procedures which include workload assignment and staffing.
Recommends revision of policy and procedures to improve services.
Reviews and evaluates the work of staff, makes recommendations on hiring and disciplinary actions.
Instructs, advises and directs the implementation of policies and procedures. Evaluate and monitor their effectiveness and efficiency through review of administrative reports, program reviews and client contact.
Coordinates with other administrators, State and community agencies to meet and improve agency objectives.
Interacts with union representatives, handles grievances and assists supervisors on disciplinary actions, formal contracts, terminations and promotions.
Prepares and/or oversees the preparation of various reports such as statistical, attendance, analysis of operations, program assessments, supervisory reviews and special reports upon requests.

Job Requirements

JOB REQUIREMENTS for Social Services Senior Administrator Applicants must have education, training and/or experience demonstrating competence in each of the following areas: 

Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation. Six months experience in developing policies and procedures. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others. Knowledge of budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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