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Desktop Support | EUC | Contract | West

2 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Responsibilities:

End user support Assist in Operating Systems Migration and related support. Support and troubleshooting which includes diagnosis of hardware and software failures or problems. Responsible for correcting all problems associated to supported list of End User Equipment and Software. Installation of software/application. Provide accurate and timely documentation in IT Service Management Tool. Closing all assigned and resolved Incidents; focus on ticket resolution within SLA. Synchronizing application settings to environment requirement. Relocation of computer devices and peripherals. Setting up of the end users profiles for applications. Proactive update and follow up to end users. Guide end user on required applicable tasks Other adhoc task as assigned.

Requirement:

Diploma or equivalent professional education in Information Technology or related At least 1 year of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference: 24786

We regret that only shortlisted candidates will be notified.

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