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Application Support

2 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Location: Changi Business Park Working Hours: 9am - 6pm, Weekends, 24x7 support and candidate needs to be on call Salary up to $6,000

Responsibilities:

Coordinate with the System Administration team for both Non-Production and Production environments. Maintain and support the regulatory reporting application for Singapore (SG), Australia (AU), and Taiwan (TW) during business-as-usual (BAU) operations. Analyze and address issues and incidents. Provide timely updates and keep relevant stakeholders informed of any issues or maintenance activities on the servers. Support and apply patches according to the schedule, including:RHEL Upgrades
OS Patches
DB Patches
ISCD-Server Hardening
DR Flips
NVA Issues
Perform common activities such as: New server procurement requests
Firewall requests
NVA issues related to application follow-ups and fixes
User Access Management (UAM) including function IDs, security groups creation, Cyber-Ark lodging, and maintenance
Conduct VM maintenance tasks such as:Adding RAM and CPU
Housekeeping activities
Basic scripting
Key exchanges between servers
Assist with change management and CR processes. Support various project-related activities related to Marketplace, UAMS, Infrastructure, and PCF.

Requirements:

5-7+ years of hands-on experience in a production support environment. Strong technical skills with a diverse approach and creative solutions to meet global customer needs. Proven leadership in end-to-end solutioning within the group. Experience deploying applications in a containerized environment using PCF. In-depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills. Hands-on experience with microservice and batch-based technologies, including deployment, monitoring, and operations tools such as Elasticsearch, Grafana, and OpenTelemetry. Strong knowledge of modern development technologies and tools, including Agile, CI/CD, Git, Terraform, and Jenkins. Experience with MSSQL, Oracle, and/or other big data databases, as well as ETL processes. Ability to perform root cause analysis on internal and external data and processes to answer business questions and identify improvement opportunities. Experience working with cross-functional teams in a dynamic environment.

HOW TO APPLY:

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630