Training and Development Specialist I

4 weeks ago


San Antonio, United States Texas Department of Aging & Disability Services Full time
Job Description:
Training and Development Specialist I

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as (k) and Programs under the Employees Retirement System of Texas.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you

The Training Specialist I ensures employees are effectively trained in the core and specialty competencies required for their position. This includes all aspects of instructing and facilitating employees at all levels of the organization in New Employee Orientation, specialized or targeted training, local training, retraining, and employee development. Knowledge of training procedures and techniques, of adult learning/education principles, practices, and interpersonal relations, as well as skill in instructing others are required. Serves as a liaison between the training department and other unit/departments. Assists in developing and/or revising competency-based curriculum in Core and Specialty Classes as well as a variety of other topics, as needed. Works as a team member to conduct Needs Assessments and Program Assessments, as needed. Demonstrates professional manner and communication skills suitable for public speaking as well as excellent interpersonal skills. May require a driver’s license. Works under close supervision of the Competency, Training and Development (CTD) director, with minimal latitude for the use of initiative and independent judgment. Essential Job Functions:
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Conducts facility and agency core and specialty competency-based training including orientation, refresher, and local training requirements using approved training curriculum and procedures, audiovisual equipment, and practice models as appropriate in order to train skills and develop employees. Evaluates employee competencies and skills as outlined in policy and/or course requirements.

Documents class attendance and participation as outlined in the departmental policy using rosters, class assessments, and performance checklists. Ensures all required documentation meets performance criteria and is accurate. Ensures records are ready for routine monitoring by the CTD Director and by outside parties during external reviews and that they meet performance indicators.

Conducts post-orientation (on-the-job) training assessments once new employees have been trained in the residential setting, when needed, and completes required documentation.

Demonstrates an awareness of safety and infection control practices to ensure safe work experiences. Maintains department equipment per guidelines so that equipment remains clean and in good repair. Reports any problems with equipment in a timely manner.

Conducts needs assessments and program assessments to determine training sufficiency and areas for improvement.

Conducts self in a professional manner by following agency policies and procedures in all communication with coworkers, individuals, and the general public to assure quality of services provided.

Maintains employee training record data and follows information security protocols in order to maintain the confidentiality of employee records.

Performs other duties as assigned to ensure completion of departmental operations.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:
Knowledge, or ability to gain knowledge, of how to work with persons with intellectual and developmental disabilities.

Knowledge of training procedures/techniques and adult education principles and ability to apply these in curricula and learning objective development.

Skill and ability to provide effective and interesting instruction to large groups and in one to one situations.

Skill in establishing and maintaining effective working relationships.

Excellent interpersonal and communication skills (both oral and written) with people with diverse backgrounds at all levels of the organization.

Ability to teach and demonstrate skills related to assigned courses such as CPR, Ukeru, Safe Use of Restraints (SUR), and lifting.

Ability to support approximately 55 pounds in order to properly train how to properly and safely lift a person.

Ability to assist in evaluating, developing, and revising training programs.

Ability to use Windows based programs such as Word, PowerPoint, Outlook, etc.

Ability to operate basic office equipment and audio/visual equipment.

Ability to work both within a team environment and independently.

Ability to demonstrate good judgment and serve as a model for others in demonstrating the mission and values of HHSC.

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