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Vision Support Specialist I

2 months ago


San Antonio, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

Vision Support Specialist I
The Vision Support Specialist I is appointed by and reports to the Field Supervisor.

This role involves entry-level responsibilities aimed at delivering services to children who are blind or visually impaired, along with their families. The specialist provides direct skills training, parent education, and case management to enhance the child's independence and encourage vocational exploration and growth.

Individuals in this position offer direct services and manage a caseload within a specified area, collaborating with community and educational partners to ensure that each child achieves their unique objectives.

Work is conducted under general supervision with significant mentoring, allowing for some degree of initiative and independent decision-making.

Specialists in this role may also provide training and mentorship to other staff members. Additional related tasks may be assigned as needed.

Key Responsibilities:

Attend work consistently and predictably in line with agency leave policies and perform other assigned duties.



Responsibility 1:
Delivering and documenting quality BCVDDP services to children and families (35%)

Standards:

  • Facilitates the creation and execution of Family Service Plans.
Each child on the caseload will undergo an Initial Assessment.

Each child will receive one Annual Assessment each year.

Implements planned services and tracks progress through ongoing communication with the child, family, and external service providers throughout the duration of the case.

Encourages the idea of employment and future independence for children who are blind or visually impaired within the BCVDDP framework.


Ensures that adaptive aids, devices, and assessed services are provided in accordance with BCVDDP policies.

  • Completes service documentation in the electronic system within the month the service is provided.
Achieves a minimum of 45 Service Contact Requirements (SCR) monthly unless in a probationary period.

Meets annual SCR contact standards unless in a probationary period.

Each child on the caseload will receive eight contacts annually, with at least one contact occurring in each quarter of the fiscal year.



Responsibility 2:
Providing high-quality BCVDDP Direct Skills Training services to children, families, external partners, and BCP staff (30%)

Standard:

  • Internal Trainings
Evaluates, plans, and delivers Direct Skills training activities to 75% of active children/families annually to meet individual goals.

  • External Partners
Engages in at least one outreach, training, or community event each year.

  • Maintains necessary contact and collaborates with area ECI, LEAs, ESCs, TWC, medical providers, and other relevant referral sources.
  • Utilizes additional resources as needed.

Responsibility 3:
Ensuring compliance with BCVDDP Program Policy, Procedures, and Quality Assurance (25%)

Standards:

  • Quality Assurance

Meets all quality assurance benchmarks during the probationary period, including completion of field observations, case reviews, staffings, and on-the-job training.


Achieves a quality assurance standard of 80% or higher in overall case review performance.

Required Knowledge, Skills, and Abilities:
The following knowledge, skills, and abilities are essential for success in this role:

Familiarity with child development principles.

Understanding of the psychological, social, and pre-vocational challenges faced by individuals who are blind or visually impaired.

Knowledge of counseling techniques applicable to children with disabilities.

Awareness of resources available for children with visual impairments.

Competence in managing a caseload based on objectives.

Proficiency in report and record maintenance practices.

Skill in using personal computers and familiarity with the Windows environment and Microsoft Office software.

Ability to assess and provide appropriate counseling, guidance, and assistance in alignment with the established program plan.

Capability to develop an individual program plan with the child and family based on diagnostic and evaluative information.

Proficient in articulating ideas, instructions, and reports both orally and in writing.

Ability to establish and maintain effective working relationships with consumers, departmental staff, agency personnel, and external organizations.


Competence in planning, organizing, and reviewing essential functions for optimal outcomes.

Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division; calculate decimals and percentages; and interpret graphs.