CPS ROSA Administrative Assistant

Found in: Talent US 2 C2 - 1 week ago


Dallas, United States Texas Department of Aging & Disability Services Full time
Job Description:
CPS ROSA Admin Asst II

This position will support the CPS ROSA Manager in Region 3 East.

This position is located at N. Stemmons Frwy.

The position provides administrative support primarily for a Service Program Administrator, Subject Matter Experts and Family Group Decision Making staff, but it also provides administrative support for three Resolution Specialists for Region 03. The position interacts routinely with Texas Department of Family and Protective Services field staff and the general public Essential Job Functions:
Performs data inquiries into IMPACT for case research.
-Works with Closed Records to obtain cases.
-Prepares and maintains reports, leave and personnel records, and tracking systems for unit, supervisor, and Regional Resolution Specialists.
-Tracks and coordinates requests for Administrative Review of Investigative Findings
-Answers and screens telephone inquiries, takes and routes messages, greets visitors, and provides referral information to clients, staff and community representatives.
Provides backup support for the switchboard coverage on a rotating basis.
-Coordinates and completes special projects and assignments involving various CPS program related activities.
-Performs other duties as assigned and required to maintain unit operations.
-Demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
-Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
Knowledge of computers
-Skill in using Microsoft Works or Windows environment
-Skill in working in an office supporting several staff members
-Ability to effectively handle multiple assignments in a dynamic environment with agency and community contacts

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