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Investigator - Public Protection

3 months ago

Shawnee, United States State of Kansas Full time

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the Retirement and deferred compensation programs

The Office of the Kansas Attorney General (OAG) is accepting applications to fill an  Investigator  position in our Public Protection Division. We're an organization that values individuals who strive to work in a team environment, where a positive attitude and willingness to assist others is critical. We seek to hire individuals who exemplify the highest standards of integrity, efficiency and professionalism. Successful candidates must be ethical, well-organized, self-motivated, punctual and prompt. A high degree of accuracy and attention to detail is required.

This position is NOT a law enforcement position; this position conducts civil investigations only. 

PRIMARY DUTIES

Investigate consumer complaints to assist in determining possible violations of the Kansas Consumer Protection Act (KCPA), the No-Call Act, the Charitable Organization and Solicitations Act, the Kansas False Claims Act, the Funeral and Cemetery Merchandise Agreements Act, the Kansas Cemetery Corporation Act, the Wayne Owen Act (identity theft), and related consumer protection laws.  Procure, analyze and interpret computerized data, financial records, medical records, investigative records, legal documents, federal and state laws, regulations, policies and other material in the pursuit of evidence of violation of consumer protection laws. Review consumer complaints to determine scope of investigation; collect and analyze documents, statements, and evidence related to complaints obtained from consumers and suppliers. Communicate with consumers and business representatives by letter, email and telephone; consult and work with assistant, first assistant, and deputy attorneys general; draft letters, subpoenas, and other documents for review and approval by attorneys; prepare written reports, correspondence, memoranda and other documents. Work alongside Deputy, First Assistant, and Assistant Attorneys General in developing cases for administrative action or civil trials. Testify as an investigative witness in administrative and/or court proceedings resulting from investigations.  Participate in multidisciplinary efforts. Coordinate investigations and work with appropriate state and federal agencies. Gather data for and assist in preparing reports for the Legislative Budget Committee and the Kansas Legislature. Perform duties to meet statutory requirements as set forth in K.S.A. 75-723. Accepts telephone calls and walk-in visits from consumers making complaints or seeking information. Responds to inquiries from consumers and provides appropriate guidance and/or referral. Participates in consumer education and public outreach activities, such as the Kansas State Fair and public presentations to consumer groups, schools, business associations and community organizations. 

ADDITIONAL DUTIES

Additional duties and responsibilities may be added to the position at any time. This vacancy announcement does not state or imply these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor(s). 

TRAVEL
The primary work location for this position is at 120 SW 10th Street, Topeka, Kansas. The individual appointed to this position is expected to travel to the locations required to competently and diligently discharge the assigned duties. Occasional in-state travel is required. A valid driver’s license is required when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.

Qualifications

MINIMUM QUALIFICATIONS

High school diploma or GED. Two (2) years of experience in general office, clerical and administrative work. Education in criminal justice or social work may be substituted for experience, as deemed by the Attorney General to be sufficient qualification to perform the assigned work. Strong proficiency in MS Word and Excel applications required.

PREFERRED QUALIFICATIONS

College coursework in criminal justice or social work preferred.

Post-Offer, Pre-employment Requirements

As a condition of employment, candidate(s) are subject to a pre-employment screening process to include a fingerprint and name-based criminal history records check and reference/background check of past and present employers. The pre-employment screening process will be waived for current OAG personnel who have previously completed the screening requirements. In this position, you would be authorized access to private information to the extent necessary to perform the assigned duties. Employees of the OAG are required to protect against unauthorized access to such information, ensure the security and privacy of such information, and disclose any anticipated threats or hazards to such information. Employees must be cautious not to release this information to the public or other individuals, including but not limited to OAG employees who have not been authorized or who do not have a legitimate organizational, departmental, or business need to know. Any questions regarding releasing such information to another person should be directed to the employee’s supervisor.