Scheduling Coordinator
2 months ago
Scheduling Coordinator
Exciting opportunity to join a fast-paced and dynamic team. We are seeking a highly motivated and organized individual to fill the role of Scheduling Coordinator.
Focus
It is the responsibility of the Scheduler to oversee the on-time arrivals of Caregivers and/or re-staffing of cases, if needed. The Scheduler makes notes daily for Clients and employees when needed (change in hours, complaints, or praises, updating level of care, etc.)
Job Description
· Schedules Caregivers to all home care cases, current and prospective.
· Proactively resolve issues as a result of changes to Caregiver or Client schedules.
· Records and maintains detailed data in scheduling logs and calendars
· Maintains records of absences (approved and unapproved) of all personnel
· Notifies management of all problems, resolved and unresolved, in a timely manner.
· Responsible for the currency and accuracy of the calendars.
· On call during the week, weekend and holidays as assigned.
· Documents all occurrences during on-call shift and communicates change to the staffing team via verbal and or written communication after the end of each on-call shift.
· Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected.
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