Senior Technical Support Engineer
2 days ago
Senior Technical Support Engineer
HIGHLIGHTS
Location: Phoenix AZ (Remote)
Position Type: Direct Hire
Hourly / Salary: Based on Experience
Residency Status: US Citizen or Green Card Holder ONLY
Our client is looking for a Senior Technical Support Engineer to join their team
Job Summary:
The selected candidate will be part of the Enterprise Computing Global Support team with primary focus on one major semiconductor manufacturer in the Phoenix/Chandler Arizona area. This role will be to become the trusted advisor to and virtual extension of the EDA queue maintainers ensuring optimized usage of clients products through best practices troubleshooting and training. This is a highly visible position interfacing with the customer from the queue maintainers to the executive level. This role will also be to evangelize the customer internally between the Sales Marketing Engineering and Product Management teams. As the customer relationship grows and with product expansion this position can lead to a senior technical management role.
What You Will Do:
- Provide dedicated support; including but not limited to responding to escalated tickets troubleshooting technical product issues and developing workarounds.
- Become the primary technical liaison to the customer.
- Provide the customer with the training and knowledge required to effectively use the products.
- Work crossfunctionally and develop working relationships with Sales Services Engineering and Marketing teams.
- Provide input on the product direction.
- Provide input to Business and Marketing to accurately describe the features and capabilities of the product.
What You Will Need:
Basics:
- Bachelor's degree in IT/Computer Science or equivalent or EDA/HPC System Administrator experience is required.
- 5 to 10 years of EDA/HPC cluster deployment and support experience.
- Strong computer science and systemslevel knowledge (e.g. networking operating systems file systems high availability containers).
- Strong analytical and debugging skills (e.g. analyzing system and application logs strace lsof gdb gstack).
- Demonstrated proficiency in Linux shell scripting is required.
- Excellent communication people time management and organizational skills.
Preferred:
- C C and Tcl experience is a plus.
- Experience with workload management/job scheduling software (e.g. PBS Professional SLURM Grid Engine LSF LoadLeveler Moab/TORQUE) in an HPC/EDA environment is a significant advantage.
How You Will Be Successful:
- Envision the Future
- Communicate Honestly and Broadly
- Seek Technology and Business “Firsts”
- Embrace Diversity and Take Risks
"We are GTN – The Go To Network"
-
Senior Technical Support Engineer
2 weeks ago
Phoenix, United States GTN Technical Staffing Full timeSenior Technical Support EngineerHIGHLIGHTSLocation: Phoenix, AZ (Remote)Position Type: Direct Hire Hourly / Salary: Based on Experience Residency Status: US Citizen or Green Card Holder ONLY Our client is looking for a Senior Technical Support Engineer to join their team! Job Summary: The selected candidate will be part of the Enterprise...
-
Senior Technical Support Engineer
1 week ago
Phoenix, United States GTN Technical Staffing Full timeSeniorTechnical SupportEngineerHIGHLIGHTSLocation:Phoenix AZ(Remote) Position Type:Direct Hire Hourly/ Salary: Based on Experience Residency Status:US Citizen or Green Card HolderONLY Ourclient is looking for a Senior TechnicalSupport Engineer to join theirteam! Job Summary: The selected candidate will be part of theEnterprise Computing Global Support...
-
Senior Technical Support Specialist
1 week ago
Phoenix, Arizona, United States GTN Technical Staffing Full timeSenior Technical Support EngineerGTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. As a trusted advisor to our clients, you will be responsible for providing dedicated support, troubleshooting technical product issues, and developing workarounds.Key Responsibilities:Provide expert technical support,...
-
Senior Technical Support Engineer
3 days ago
Phoenix, United States Saxon Global Full timeRole: Senior Technical Support EngineerLocation: Phoenix, AZ (Remote supporting West Coast hours)Position Type: Direct HireOverview:Our client is seeking a Senior Technical Support Engineer to join their Enterprise Computing Global Support team, focusing on a major semiconductor manufacturer in the Phoenix/Chandler area. This role serves as a trusted advisor...
-
Senior Technical Support Engineer
3 days ago
Phoenix, United States Saxon Global Full timeRole: Senior Technical Support EngineerLocation: Phoenix, AZ (Remote supporting West Coast hours)Position Type: Direct HireOverview:Our client is seeking a Senior Technical Support Engineer to join their Enterprise Computing Global Support team, focusing on a major semiconductor manufacturer in the Phoenix/Chandler area. This role serves as a trusted advisor...
-
Senior Technical Support Engineer
2 weeks ago
Phoenix, Arizona, United States BriteCore Full timeJob Title: Senior Technical Support EngineerBriteCore is seeking a highly skilled Senior Technical Support Engineer to join our technical services team. As a key member of the team, you will be responsible for providing technical support to our largest customers, troubleshooting complex issues, and delivering timely resolutions.Key Responsibilities:Forge...
-
Senior Technical Support Specialist
1 week ago
Phoenix, Arizona, United States GTN Technical Staffing Full timeJob SummaryThe selected candidate will be part of the Enterprise Computing Global Support team with primary focus on one major semiconductor manufacturer in the Phoenix/Chandler Arizona area. This role will be to become the trusted advisor to and virtual extension of the EDA queue maintainers ensuring optimized usage of clients products through best...
-
Senior Technical Support Specialist
5 days ago
Phoenix, Arizona, United States MM International Full timeJob Title: Senior Technical Support EngineerJob Summary:We are seeking a highly skilled Senior Technical Support Engineer to join our team at MM International. As a trusted advisor to our clients, you will be responsible for providing dedicated support, troubleshooting technical product issues, and developing workarounds.Key Responsibilities:Provide...
-
Senior Lead Engineer
1 week ago
Phoenix, Arizona, United States QuEST Global Full timeJob Title: Senior Lead Engineer - Product SupportQuest Global is a leading engineering services firm with a strong presence in the industry. We are seeking a highly skilled Senior Lead Engineer - Product Support to join our team.The successful candidate will be responsible for leading the technical support function for our products, working closely with...
-
Technical Support Lead
4 weeks ago
Phoenix, Arizona, United States ParksideTech IT Solutions and Support Full time{"Job Title": "Technical Support Lead", "Job Summary": "ParksideTech IT Solutions and Support is seeking a highly skilled Technical Support Lead to join our team. As a Technical Support Lead, you will be responsible for resolving escalated support requests, providing training and guidance to technical support technicians, and overseeing the service delivery...
-
Regional Technical Support Engineer
2 weeks ago
Phoenix, Arizona, United States Komatsu Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Technical Support Engineer to join our team at Komatsu. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. This is an excellent opportunity to develop your skills and knowledge in laser technology and...
-
Senior Manufacturing Engineer
4 weeks ago
Phoenix, Arizona, United States Raytheon Full timeAbout the RoleWe are seeking a highly skilled Senior Manufacturing Engineer to join our team at Raytheon. As a key member of our factory leadership team, you will play a critical role in supporting factory-wide efforts and driving technical and logistical improvements.Key ResponsibilitiesApply manufacturing engineering skillsets across the extended value...
-
Senior Technical Engineer
3 days ago
Phoenix, United States Vaco Full timeVaco is working on a great opportunity with a market leading client as they expand their IT organization. We are seeking a highly skilled and experienced Senior Technical Engineer who will play a key role in transforming the current technology environment. This role is pivotal in providing expert support for a range of end-user computing and networking...
-
Senior Lead Engineer
3 weeks ago
Phoenix, Arizona, United States QuEST Global Full timeJob Title: Senior Lead EngineerQuest Global is a leading engineering services firm with a strong presence in the industry. We are seeking a highly skilled Senior Lead Engineer to join our team.The successful candidate will be responsible for leading the technical support function for our products, working closely with customers, product management, and...
-
Senior Lead Engineer
1 week ago
Phoenix, Arizona, United States QuEST Global Full timeJob Title: Senior Lead EngineerQuest Global is a leading engineering services firm with a strong presence in the industry. We are seeking a highly skilled Senior Lead Engineer to join our team.The successful candidate will be responsible for leading the technical support function for our products, working closely with customers, product management, and...
-
Senior Support Engineer
5 days ago
Phoenix, Arizona, United States Hispanic Technology Executive Council Full timeAbout the RoleWe are seeking a highly skilled Senior Support Engineer to join our Customer Success team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their continued success with our cloud-based solutions.Key ResponsibilitiesProvide front-line customer support via email, screen sharing, and...
-
Senior Lead Engineer
6 days ago
Phoenix, Arizona, United States QuEST Global Full timeJob Title: Senior Lead EngineerQuest Global is a leading engineering services firm with a strong presence in the industry. We are seeking a highly skilled Senior Lead Engineer to join our team.Job Overview:The Senior Lead Engineer will be responsible for leading the technical support function for our products. This individual will work closely with...
-
Senior IT Project Manager
3 weeks ago
Phoenix, Arizona, United States Universal Technical Institute Full timeJob Title: Senior IT Project ManagerWe are seeking a highly skilled and experienced Senior IT Project Manager to join our team at Universal Technical Institute. As a key member of our IT department, you will be responsible for overseeing the successful delivery of assigned projects, managing all stages of the full project life cycle from initiation to...
-
Senior Technical Project Manager
3 weeks ago
Phoenix, United States Randstad USA Full timeSenior Technical Project ManagerPay Rate: 100-150 per hourSeeking candidates local to Parisppany NJ or Phoenix, AZ!Contract to hire***Seeking candidates with Hardware Product experience in autonomous vehicles, agriculture, aviation, etcAs a Senior Technical Project Manager, you will be the linchpin in coordinating multiple product types–including...
-
Senior Technical Project Manager
2 weeks ago
Phoenix, United States Randstad USA Full timeSenior Technical Project ManagerPay Rate: 100-150 per hourSeeking candidates local to Parisppany NJ or Phoenix, AZ!Contract to hire***Seeking candidates with Hardware Product experience in autonomous vehicles, agriculture, aviation, etcAs a Senior Technical Project Manager, you will be the linchpin in coordinating multiple product types–including...