Director of Business Loan Operations

2 weeks ago

Washington, Washington, D.C., United States Non-Departmental Agency Full time
Summary

This position is located in the Office of Capital Access, Office of Financial Program Operations in Washington, D.C. and reports to the Director, Office of Financial Programs Operation. The incumbent is responsible for the direction and oversight of the processing, servicing/liquidation and guaranty purchase activities in Centers in Herndon VA, Hazard KY, Little Rock, AR, Fresno CA, Citrus Heights and Sacramento CA.

Office of Capital Access | U.S. Small Business Administration )



Duties
  • Serves as manager of all senior management personnel assigned to the processing centers in Herndon VA, Hazard KY, Little Rock, AR, Fresno CA, Citrus Heights and Sacramento CA.
  • Oversees the process, service, liquidate and purchase guaranties of SBA Paycheck Protection Program (PPP), 7(a) loans and 504 Debentures supported by the centers.
  • Coordinates, integrates, and manages all senior level management personnel assigned to the various centers.
  • Evaluates each center in terms of achieving desired objectives and goals, and whether plans are being carried out.
  • Analyzes problem areas, such as adverse trends, workload, backlogs, and directs/coordinates appropriate action with Center Directors to correct those problems.
  • Continually devises and maintains performance metrics for effective management reporting and maintaining of steady state operations, as well as for detecting important trends and weaknesses in SBA's processing, servicing/liquidation, and guaranty purchases in the operation of the centers.

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