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it specialist

2 months ago

Navy Yard City, Washington, United States Immediate Office Of The Chief Of Naval Operations Full time
At the GS-07, GS-09, and GS-11 level you will perform developmental duties, as assigned. At the Full Performance Level, GS-12, you will perform the duties below.
You will serve as Senior IT Specialist for NLSC commands within assigned area of responsibility (AOR). Provides daily operational support to commands while functioning under the administrative/managerial oversight.
You will ensure the organization's strategic plans, mission, vision, and values are communicated to other local IT professionals.

You will identify, distribute, and balance workload and tasks among employees in accordance with established workflow, skill level, and/or occupational specialization.

You will provide technical assistance to customers to minimize disruptions of computer operations, troubleshooting, escalation, and tracking of information technology (IT) problems.

You will monitor IT services and performs preventive maintenance and minor administration of the same to keep the systems optimized.

You will maintain and monitor network multi-function devices (MFDs).
You will assist in setting up of office teleconferencing and audio/video equipment and provide initial audio/visual training.

You will proactively identify, research, and propose opportunities to employ technical solutions to drive efficiency and improve mission accomplishment.

You will work with supported commands and collaborate with other technical specialists to identify, develop, and deploy effective technical solutions to identified needs.

You will operate, monitor, and troubleshoot courtroom presentation and communications equipment, including wireless networks, monitors and screens, software, audio/video recording equipment, and video chat and voice over internet protocol.

You will perform clerical and administrative reporting duties in connection with the court proceedings including, but not limited to, the recording of proceedings.