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Front Desk Receptionist

2 months ago

Billings, Montana, United States Bretz RV & Marine Full time

Do you want to enjoy what you do and be recognized for your hard work? Are you the best at providing customers with a world class experience? If so, our growing company could have a position for you We are looking for a motivated receptionist with a positive attitude to join our team.

As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. As the Sales Receptionist, reporting to the Sales Manager, you will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution, and providing additional clerical support.

Job Responsibilities

  • Welcoming on-site guests, determine the nature of their business, and announces guest to appropriate personnel
  • Answering incoming telephone calls, screening the purpose of the request, and forwarding the call to appropriate personnel or department
  • Taking and delivering messages or transferring calls to voice mail when appropriate staff are unavailable
  • Assist with clerical duties to include faxing, copying, and organizing/maintaining files
  • Coordinate with vendors and services they provide
  • Ensure the main voicemail reflects office closings, special events as well as posting office closed signs. Answering questions about the organization and provides callers with address, directions, and other information requested
  • Receives and delivers mail to Office Manager
  • Next day Customer Delivery confirmation calls
  • Customer Delivery Orientation
  • Ensure knowledge of staff movements in and out of the organization
  • Collects, organizes and accounts for previous business days' sales and greeters logs

Education and Experience

  • High school diploma or GED

Compensation

  • $15 - $17 per hr DOE

Schedule

  • Full-time
  • Store hours are 9am - 7pm Monday - Saturday
  • Saturday shifts on rotation

Benefits

⦁ Medical & dental / vision

⦁ 401K match

⦁ Paid vacation, holiday

⦁ Training and Travel

⦁ Employee purchase program

⦁ Employee borrow program (borrow a camper and go camping)

What you can expect from Bretz

  • Opportunity to work in a family-oriented environment where work-life balance matters
  • Growth and advancement opportunities
  • Team building activities and events throughout the year
  • The opportunity to be a part of a team in a booming industry that works together to provide every customer the best experience possible

About Our Dealership

Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. A search for a new camping trailer ended up turning into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.

Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.

Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. We feel it's important to contribute to the communities in which we do business.

EEOC

Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.