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Client Technology Analyst I-II _ Onsite _ Corpus Christi, TX
1 month ago
Job Title:
Client Technologies Analyst I-II (Temporary 90-Day Role)
Department:
User Support Services
Job Location:
Corpus Christi, Texas
Job Type:
Temporary Staff (90-Day Role)
Job Description:
Kaeppel Consulting is seeking a Client Technologies Analyst I-II for a 90-day temporary role for a client in the higher education industry located in Corpus Christi.
Purpose:
The Client Technologies Analyst will perform complex and specialized client technology support functions under general supervision, including troubleshooting, analysis, research, debugging, and problem-solving.
Responsibilities:
Level 1:
- Diagnose and repair hardware/software failures.
- Install, upgrade, and configure hardware and software.
- Facilitate new computer setups, including application and data transfers.
- Utilize software tools to maintain and configure desktop computers.
- Monitor and maintain system security.
- Track and assist in equipment repair work orders.
- Attend training, assist in research, and test new technologies.
- Provide consultative and technical services.
- Assist in training and coordinating tasks for student workers.
- Perform other duties as assigned.
Level 2:
- Install, upgrade, and configure complex personal computing device hardware and software.
- Administer large audio-video systems.
- Troubleshoot and repair hardware and software for audio-video systems.
- Research and recommend audio-video systems hardware and software purchases.
- Support special events on campus, including audio-video requirements.
- Participate in planning and coordinating operational matters.
- Support new technology deployments and system integration testing.
- Perform other duties as assigned.
Qualifications:
Level 1:
- Bachelor's degree.
- Four months of related experience (substitution of additional experience for education possible).
Level 2:
- Bachelor's degree in an applicable field.
- Three years of related experience (substitution of additional experience for education possible).
- Knowledge of word processing and spreadsheet applications.
- Advanced troubleshooting and problem-solving skills.
- Excellent written communication, analytical, interpersonal, and organizational skills.
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