Account Manager
Found in: beBee jobs US - 7 days ago
Purpose/Summary
- Manage sales activities of organization by performing the following duties:
Essential Duties/Responsibilities
- Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and /or services
- Act as liaison between customer and Akebono
- Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request
- Performs costing activities for profit/loss evaluation including summarizing and proposing recommendations to management concerning new business opportunities as well as strategies to exit/outsource business yielding a negative impact.
- Monitor, summarize, and distribute customer ratings to Manager such as on-time delivery, past dues, etc.
- Researches and resolves customer problems, recommending modifications to the product line(s) in an effort to expand sales; Handle customer problems related to pricing, engineering changes, shipping, etc.; Resolve any discrepancies to original contracts and/or agreements
- Leads development of product and pricing proposals to the customer (presentations, pre-source agreements, RFQ, engineering changes, etc.)
- Solicits and maintains favorable contacts with current and potential key customers.
- Supports all commercial items for assigned programs including cost estimates, purchase orders, commercial terms, and special negotiations as defined by the manager.
- Answers routine and non-routine questions as received by the customer regarding the company's products and/or services and policies.
- Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
- Monitors and reports sales results vs business plan and implements appropriate countermeasures to achieve the sales plan.
- Supports the 5 year business planning process and assists in the development of the department's budget and sales forecast.
- Plans and conducts market research to identify opportunities for increased sales.
- Identifies market potential, establishes pricing and market strategies, estimates potential sales, introduces market, distribution/channel issues, and manages mature product through phase-out.
- Monitors and evaluates the activities and products of the competition.
- Coordinates development of sales objectives, strategies, advertising and promotional programs (if applicable).
- Provides expertise in a particular product area and develops strategies for applicable portions of the company's business plan, budget or sales forecast
- Ability to manage either OE or OES accounts
- Able to complete all task with moderate supervision
- Capable to handle multiple customers and or Tier 1's
- Perform other duties as assigned
Education and/or Experience
- Bachelor's degree (B. A.) from four-year College or university; engineering or business degrees preferred.
- 5-10 years related sales experience calling on multiple OEM's and or Tier I's
- Brake sales experience or component sales experience highly desirable.
Essential Knowledge, Skills, Abilities
- Strong communication and presentation skills
- Strong understanding of customer needs and competitive environment
- Ability to manage multiple tasks/ projects/ products
- Excellent negotiation and problem solving capabilities
- Financial and business acumen
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Effectively present information to top management, public groups, and/or boards of directors.
- Ability to exercise independent judgment to perform essential duties
- Ability to develop instructions and guidelines to perform functions of the job as necessary
Supervisory Responsibilities
- This position does not have direct supervisory responsibility. However, this position is required to lead cross-functional teams and manage the multiple competing deadlines from each of the interfacing departments.
Physical Demands/Environment
- Must be able to lift and carry a minimum of 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Travel to visit other Akebono facilities, customers or vendors, either domestic or international may be require. Travel is anticipated to minimal or 10% of the time.
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