Current jobs related to Control Center Communications Coordinator - Chicago, Illinois - Chicago Transit Authority

  • Manager of External Communications for Control Center

    4 weeks ago

    Chicago, Illinois, United States Disability Solutions Full time

    POSITION SUMMARYLeads all aspects of Disability Solutions' customer communications related to both unplanned and planned service interruptions, focusing on a customer-centric approach to empower clients in making informed choices during service disruptions. Operating from the Control Center, this role implements communication strategies, procedures, and...

  • Program Coordinator

    3 weeks ago

    Chicago, Illinois, United States Puerto Rican Cultural Center Full time

    Job SummaryThe Puerto Rican Cultural Center is seeking a highly motivated and detail-oriented Program Coordinator to join our team. As a Program Coordinator, you will play a key role in implementing our community outreach and HIV prevention and education programs.Key ResponsibilitiesDevelop and implement community outreach strategies to expand partnerships...

  • Compass Health Center Communications Lead

    3 weeks ago

    Chicago, Illinois, United States Compass Health Center Full time

    About This RoleWe are seeking a highly skilled Internal Communications Manager to join our team at Compass Health Center. As a key member of our organization, you will play a critical role in leading the development and execution of our internal communications strategy.Key Responsibilities:Develop and Execute the Annual Internal Communication Calendar:...

  • Community Health Nurse

    7 days ago

    Chicago, Illinois, United States Erie Family Health Center Full time

    About the RoleWe are seeking a dedicated Community Health Registered Nurse to join our team at Erie Family Health Centers. As a Community Health RN, you will play a vital role in providing essential clinical support to patient care activities, utilizing your nursing education, assessment, and procedural skills.Key ResponsibilitiesCollaborate with providers...

  • Pest Control Sales Professional

    3 weeks ago

    Chicago, Illinois, United States Hawx Pest Control Full time

    Job OverviewWe are seeking a highly motivated and results-driven individual to join our team at Hawx Pest Control as a Pest Control Sales Representative. In this role, you will be responsible for promoting and selling our termite and pest control services to residential and commercial clients.Key ResponsibilitiesGenerate leads and build relationships with...

  • Pest Control Specialist

    3 weeks ago

    Chicago, Illinois, United States Wil-Kil Pest Control Full time

    About Wil-Kil Pest ControlWe are a leading provider of pest control services, dedicated to delivering exceptional results and building strong relationships with our customers.Job SummaryWe are seeking a highly motivated and detail-oriented Pest Control Technician to join our team. As a Pest Control Technician, you will be responsible for providing top-notch...

  • Data Center Operations Coordinator

    2 days ago

    Chicago, Illinois, United States National Computer Systems Full time

    Data Center Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Data Center Coordinator to join our team at National Computer Systems. As a Data Center Coordinator, you will be responsible for maintaining our vast fleet of servers located in data centers around the world.Key Responsibilities:Coordinate installations and repairs...

  • Senior Community Engagement Program Coordinator

    5 days ago

    Chicago, Illinois, United States Northwestern University Full time

    Job Summary:At Northwestern University, we are committed to advancing knowledge and transforming lives through education, research, and community engagement. The Mesulam Center for Cognitive Neurology and Alzheimer's Disease is seeking a highly motivated and experienced Community Engagement Coordinator to join our team.The Community Engagement Coordinator...

  • Program Coordinator

    3 weeks ago

    Chicago, Illinois, United States NEW LIFE CENTERS OF CHICAGOLAND NFP Full time

    New Life Centers of Chicagoland NFP - Program Coordinator PositionJob SummaryNew Life Centers of Chicagoland NFP is seeking a dedicated Program Coordinator to play a key role in empowering residents to achieve independence and access vital services in the Chicagoland area.Key ResponsibilitiesTeam Leadership: Oversee a team of Case Managers to ensure...

  • Financial Controller for Nonprofit Organization

    4 weeks ago

    Chicago, Illinois, United States National Immigrant Justice Center Full time

    Job OverviewPosition: Financial Controller - Full-time or Part-timeOrganization Overview:The National Immigrant Justice Center (NIJC) is dedicated to providing essential legal assistance and advocacy for immigrants, refugees, and asylum seekers. With a commitment to policy reform, impactful litigation, and community education, NIJC has been a leader in...

  • Point of Care Coordinator

    1 week ago

    Chicago, Illinois, United States Insight Hospital and Medical Center Full time

    Job Summary:The Point of Care Coordinator will assume responsibility for the coordination and oversight of Point of Care testing, education, auditing, competency, and other quality assurance activities. The POCC's core mandate will be to ensure compliance with accreditation guidelines.Duties:Provides education and performs quality checks on all compliance...

  • Plasma Center Medical Coordinator

    3 weeks ago

    Chicago, Illinois, United States Biolife Plasma Services Full time

    Position Overview Join us for an insightful experience at one of our Plasma Donation Facilities. About BioLife Plasma Services Each day, the individuals you interact with will inspire you. The premium plasma you gather will contribute to transformative therapies. Here, a dedication to exceptional service and quality is paramount. You will report...

  • Community Outreach Coordinator

    2 weeks ago

    Chicago, Illinois, United States Angels Homecare Full time

    Job Summary:The Community Care Liaison will be responsible for building and maintaining relationships with clients, their families, caregivers, and community partners to ensure the delivery of high-quality care services. In this role, you will serve as a bridge between our agency and the community, focusing on sustaining our marketing and outreach efforts to...

  • Medical Center Maintenance Specialist

    3 weeks ago

    Chicago, Illinois, United States Community First Medical Center Full time

    Job SummaryCommunity First Medical Center is seeking a skilled Hospital Facilities Engineer to join our team. As a key member of our facilities department, you will be responsible for ensuring the smooth operation of our medical center's HVAC systems, mechanical equipment, and utilities.Key ResponsibilitiesPerform routine maintenance and repairs to HVAC...

  • Community Engagement and Resource Coordinator

    3 weeks ago

    Chicago, Illinois, United States Marillac Stt Family Services Inc Full time

    Job SummaryWe are seeking a highly skilled and compassionate Community Engagement and Resource Coordinator to join our team at Marillac St. Vincent Family Services Inc. As a key member of our Community Outreach Services department, you will play a vital role in providing full-cycle support services to vulnerable populations, including intake, establishing...

  • Communications and Marketing Coordinator

    4 weeks ago

    Chicago, Illinois, United States Illinois State Full time

    Job Title: Communications and Marketing CoordinatorWork Type: On CampusLocation: Normal, IllinoisEmployee Classification: Student Help RegularDivision: Finance and PlanningDepartment: TechZone & Student TechnologiesPosition Overview: The marketing team within the Office of Technology Solutions is dedicated to enhancing the visibility of Tech Solutions...

  • Administrative Coordinator, Civitas ChildLaw Center

    2 weeks ago

    Chicago, Illinois, United States Loyola University Chicago Full time

    About the RoleThe Administrative Assistant for the Civitas ChildLaw Center is a key member of our team, providing administrative support to the Center's faculty, staff, and students. This role is responsible for providing broad-based programmatic and administrative support to the Center, including receptionist duties, administrative assistance, and event...

  • Administrative Coordinator, Civitas ChildLaw Center

    4 weeks ago

    Chicago, Illinois, United States Loyola University Chicago Full time

    About the RoleThe Administrative Coordinator for the Civitas ChildLaw Center at Loyola University Chicago is a key member of our administrative team, providing critical support to the Center's faculty, staff, and students. This role is responsible for a wide range of administrative tasks, including reception duties, administrative support, event...

  • Registered Nurse Position

    3 weeks ago

    Chicago, Illinois, United States Community Care Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Community Care Center. As a Registered Nurse, you will play a vital role in providing exceptional patient care and contributing to the overall success of our skilled nursing facility.Key ResponsibilitiesProvide direct patient care, including administering...

  • Community Outreach Coordinator

    2 weeks ago

    Chicago, Illinois, United States Angels Homecare Full time

    Job Summary:The Community Care Liaison will be responsible for building and maintaining relationships with clients, their families, caregivers, and community partners to ensure the delivery of high-quality care services. In this role, you will serve as a bridge between our agency and the community, focusing on sustaining our marketing and outreach efforts to...

Control Center Communications Coordinator

4 months ago

Chicago, Illinois, United States Chicago Transit Authority Full time


SALARY

$32.87

POSITION SUMMARY

Ensures that appropriate communication with internal and external customers is maintained.

Supports electronic communications efforts, assuring updates and status changes are

provided in a timely manner. Works closely with Control Center Staff and Communications

Department to ensure that information being communicated both internally and externally is

timely, accurate and consistent.

Qualifications

PRIMARY RESPONSIBILITIES
  • Prepares and sends notifications to managers and executives during service disruptions.
  • Creates, generates and disseminates alerts and restoration updates detailing service
  • related information to CTA personnel.
  • Gathers information from Control Center personnel to provide updates.
  • Disseminates service information, planned service changes and elevator status to
  • customers via electronic communication tools (e.g., web posting, emails, text messages,
  • Bus Tracker and Twitter).
  • During disruptions or emergency service conditions, disseminates pertinent service
  • information (e.g., service disruptions, alternate service, etc.) to customers via electronic
  • communication tools (e.g., web posting, emails, text messages, Twitter, etc.) and Public
  • Address Platform Announcements.
  • Creates and maintains various logs and databases.
  • Produces reports and performs weekly audits of Public Address (PA) System.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

CHALLENGES
  • Communicating coherent and concise messages during emergency situations.
  • Gathering accurate information to synthesize and communicate to customers.

EDUCATION/EXPERIENCE REQUIREMENTS
  • Associate's degree, plus communication or operations experience, or an equivalent
  • combination of education and experience relating to this position.

PHYSICAL REQUIREMENTS
  • Requires sitting for extended periods of time, standing, visual acumen, manual
  • dexterity, and fingering for working with computer key boards.
  • Must have a clear, legible voice to make station announcements.
  • Must be able to hear information via phone calls from CTA personnel at field incident
  • sites.

KNOWLEDGE, SKILLS, AND ABILITIES
  • General knowledge of CTA bus and rail service.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills necessary to effectively communicate with personnel.
  • Strong attention to detail.
  • Strong time management skills.
  • Intermediate instruction and coordination skills.
  • Intermediate skills necessary to operate personal computer systems, Microsoft Suite,
  • Internet searches, and database retrieval.
  • Ability to prepare clear, concise messages and disseminate accurate information
  • quickly during a service disruption.
  • Ability to maintain a suitable temperament and disposition.
  • Ability to work in a high-pressure environment.
  • Ability to handle multiple tasks simultaneously within limited timeframes.

WORKING CONDITIONS
  • Work day is typically eight (8) hours or longer during weekday and weekend hours with
  • varying shift times. May be on call 24/7.
  • Work in a high-pressure environment during emergencies.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
  • Standard office equipment.
  • Personal computer and related software and equipment.


Additional Details

Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Rate to be determined by applicant's entered service date and service date in union jurisdiction of this classification.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER.

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

TO BE CONSIDERED APPLICATIONS MUST BE COMPLETED IN THEIR ENTIRETY INCLUDING:
  • UPLOADED RESUME / WORK HISTORY
  • QUALIFICATIONS
  • JOB ASSESSMENT QUESTIONS
INFORMATION PROVIDED MUST BE ACCURATE AND TRUTHFUL.

Failure to respond to correspondences during the hiring process in a timely fashion may result in your application being closed out for non-responsiveness.

CTA Benefits