Sr. Director, Marketing Program

1 month ago


San Jose, California, United States Cisco Full time

At Cisco, we change the World. You will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more substantial than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with your team, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that is compassionate about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

The Sr. Director, Marketing Program & Project Management is a role focused on developing, managing, and scaling processes that deliver key initiatives across our Marketing teams and be a key liaison to other strategic parts of the Cisco business You will lead and own the processes, tools, and change management plans as it relates to the Marketing PMO at Cisco for the Customer Solutions Marketing team. Processes will need to coordinate closely with Go To Market, Strategy, Product, Content, Brand, Customer, Events, and Operations teams to deliver against key priority programs.

You will play a key role in constantly improving the efficiency and scale of the entire organization's delivery to market and impact to business health. Your success in this role will enable our leadership to remain focused on their strategic business goals. This role is remote but must work west coast hours and reports to the VP of Strategic Planning and Operations

What You'll Do

  • Orchestrate the team's business planning functions and milestones, managing project execution and budget to ensure we're properly deploying resources and facilitating internal collaboration and communication to key stakeholders on various marketing programs
  • Create a vision for Marketing PMO at Cisco, maintain an agile operating model, and maintain the change management process
  • Must have a strong understanding of marketing roles, and what's needed to support marketing campaigns, asset and communications creation, event coordination, product launches, field enablement, reporting, and more
  • Build and develop and coach a of program and project managers
  • Identify and plan to improve areas needing process optimization to contribute to growth solutions that help us scale our business value
  • Align key internal stakeholders on marketing project timelines and dependencies via proactive internal communication, alignment, accountability, and enforcement of processes
  • Own and facilitate strategy, marketing plan and blueprinting processes. Instill discipline and consistency across the marketing team through clear operational methodologies and documentation
  • Oversee team in delivering excellence on key duties like:
  • Managing our sprint methodology to execute against our marketing plan and priorities
  • Owning weekly Steering Committee meetings with our senior leadership team, in close partnership with the Chief of Staff to the SVP of Customer Solutions Marketing
  • Creating and optimizing execution processes and documentation in highly matrixed organization
  • Training and communication of change management plans
  • Be a key influencer for all processes for business operations, product operations, and obtaining business value from strategic initiatives
  • Instill discipline and consistency across the marketing team through clear operational methodologies and documentation

Who You Are

  • You have 10+ years Marketing project management and strong communication, organization and leadership skills
  • You have a clear vision of what a PMO Center of Excellence looks like and have created a PMO in the past
  • Experience running Steering Committees and implementing agile marketing methodologies in a highly matrixed Marketing team
  • PMP, CSM, or Certificate of Project Management preferred
  • Experience working within or closely with a B2B marketing organization; technology industry, software/SaaS, security or networking industry experience a plus
  • Good communication, diplomatic problem-solving, and facilitation skills
  • Experience working with highly distributed and matrixed teams and remote working environments
  • Comfortable executing and leading through periods of ambiguity and change
  • Excel at rapid decision-making, consensus building and conflict resolution, all within the context of a fast paced, dynamic environment and the need to deliver results
  • Extract energy from everything mentioned above, and in the drive to succeed in a collaborative, fast-paced, and high-growth environment with dedicated, mission-oriented people

You will love this job if you are:

  • An influential Leader, who can set a vision for how our Marketing organization can be run efficiently and effectively, break it down into a phased plan, and bring others along as you help us execute
  • A Planner, who has incredible organizational skills and the ability to adapt to the unexpected (from your email inbox habits, to your time management, to the information you juggle ranging from people to projects);
  • A Self-Starter, who has enormous attention to detail and commitment to accuracy, coupled with the ability to think creatively and out of the box, with the long-term goals in mind, while focusing on the day-to-day;
  • A Problem-Solver, who uses rockstar multi-tasking and project management skills to respond proactively to challenges both in and out of your control;
  • A Facilitator, whose resourceful ability to respond to changes without missing a beat, positive "roll up your sleeves" attitude, and process-oriented nature makes you a great fit

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.



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