Client Success Manager

3 weeks ago


Boston, Massachusetts, United States HashedTokens Full time

Somebody with a 0-1 mindset and understands the startup marketplace is preferred.

Evangelize products with prospective customers and ensure customers maximize product value
Monitor product adoption & business outcomes; identify opportunities for improved usage & impact, and see those opportunities through with your customer
Unblock internal escalations by partnering with cross functional teams including product, engineering, product delivery, support, and sales
Have a good understanding of your customer's business and HR challenges; serve as a thought partner on strategy development.
Build relationships and credibility with key contacts at all levels; proactively identify contact gaps and work cross-functionally to foster those new relationships
Influence
Drive customer satisfaction through impeccable execution & strategic value add, guaranteeing customer renewal

HashedTokens focuses on Mobile, Authentication Of Electronic Signatures, Financial Technology, and Blockchain / Cryptocurrency. Their company has offices in California and Bengaluru. They have a small team that's between 11-50 employees.
You can view their website at or find them on LinkedIn.
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