Account Manager
3 weeks ago
Job Description: Account Manager
Department: Sales and Service
Reports To: Sales and Service Team Lead
Company Overview:
HelloTeam is a dynamic software company that specializes in innovative solutions for employee engagement and performance management. We are dedicated to transforming the way businesses engage with their employees and manage their teams. At HelloTeam, we pride ourselves on creating an environment that fosters collaboration, creativity, and growth. Join us and become a part of our mission to empower organizations and their people.
Position Overview:
We are seeking a proactive and committed Account Manager to join our integrated Sales and Service team. This role is ideal for a professional who excels in customer relationship management and possesses a keen acumen for business development. As an Account Manager, you will be pivotal in both developing new business opportunities and nurturing existing partnerships, ensuring client satisfaction and driving strategic sales initiatives.
Key Responsibilities:
Sales and Business Development:
- Identify and pursue new sales opportunities through effective research, networking, and cold-calling.
- Engage in proactive customer outreach to build relationships and enhance client retention.
- Deliver compelling product demonstrations and presentations tailored to the needs of potential clients.
- Negotiate and close deals, aligning client objectives with HelloTeam's offerings.
Account Management:
- Serve as the primary point of contact for all client interactions, ensuring a seamless and positive client experience.
- Maintain and expand relationships with a portfolio of clients, understanding their business needs and objectives.
- Proactively monitor account health, addressing client needs and identifying opportunities for upselling.
Customer Success:
- Efficiently onboard new clients, ensuring they understand and utilize our products and services effectively.
- Collect and analyze feedback to drive continuous improvements in our products and services.
- Provide ongoing training and support to maximize client satisfaction and engagement.
Collaboration and Reporting:
- Collaborate with internal teams such as Product, Marketing, and Finance to optimize the client experience and resolve issues.
- Maintain detailed records of sales and service activities, ensuring accuracy and consistency.
- Regularly report on account statuses, identifying challenges and opportunities for growth.
Qualifications:
- A bachelor's degree is required, preferably in Business Administration, Marketing, Communications, or a related field.
- Proven experience in sales or customer service, with a strong track record of achieving targets.
- Excellent communication and interpersonal skills, capable of building and maintaining strong relationships.
- Exceptional organizational and time-management abilities, with the skill to manage multiple accounts and priorities effectively.
- Ability to work both independently and as part of a team, demonstrating leadership and initiative.
- Adaptive and analytical, with robust problem-solving skills and the ability to think critically.
Compensation:
- Competitive base salary.
- Attractive variable compensation package.
Equal Opportunity Employer Statement:
HelloTeam is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at HelloTeam are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HelloTeam will not tolerate discrimination or harassment based on any of these characteristics.
-
Accounting Manager
1 month ago
Boston, Massachusetts, United States Boston Globe Media Full timeJob Description:Boston Globe Media is New England's largest newsgathering organization -- and much more. We are committed to being an indispensable, trusted, and reliable source of round-the-clock information. Our media brands include The Boston Globe, , STAT News, and B-Side and Boston Globe Media was named one of the 100 best workplaces for innovators by...
-
Accounting Manager
20 hours ago
Boston, Massachusetts, United States Boston Globe Media Full timeJob Description:Boston Globe Media is New England's largest newsgathering organization -- and much more. We are committed to being an indispensable, trusted, and reliable source of round-the-clock information. Our media brands include The Boston Globe, , STAT News, and B-Side and Boston Globe Media was named one of the 100 best workplaces for innovators by...
-
Account Manager
1 month ago
Boston, Massachusetts, United States Workable Full timeWorkable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we're proud more than 20,000 teams around the world use Workable to do exactly that.At Workable, you'll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh,...
-
Account Manager
1 day ago
Boston, Massachusetts, United States Workable Full timeWorkable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we're proud more than 20,000 teams around the world use Workable to do exactly that.At Workable, you'll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh,...
-
Account Manager
1 month ago
Boston, Massachusetts, United States Roessel Joy LLC Full timeJob DescriptionRoessel Joy is looking for an Account Manager to join the sales team. Account Managers are the face of Roessel Joy, building genuine partnerships with clients, understanding their needs, and working with their team to find the right person for the job. Our Account Managers work in a team environment and have responsibility for negotiating and...
-
Account Manager
1 month ago
Boston, Massachusetts, United States Yankee Alliance Full timeThe Account Manager - New Business is responsible for generating new business and onboarding new Yankee Alliance members almost exclusively via telephone and Internet. The Account Manager acts as the main point of contact post-onboarding, maintaining customer satisfaction, retention, and growing business. The Account Manager is responsible for maintaining...
-
Account Manager
1 week ago
Boston, Massachusetts, United States Ryder System Inc. Full timeJob Seekers can review the Job Applicant Privacy Policy by clicking HERE. )Remote position with 50% travel throughout the Northeast region of the U.S. Candidates must live or willing to relocate to NY or the New England states* BA degree not required. We are willing to accept a combination of education and experience in lieu of degree. Salary is determined...
-
Account Manager
1 day ago
Boston, Massachusetts, United States Ryder System Inc. Full timeJob Seekers can review the Job Applicant Privacy Policy by clicking HERE. )Remote position with 50% travel throughout the Northeast region of the U.S. Candidates must live or willing to relocate to NY or the New England states* BA degree not required. We are willing to accept a combination of education and experience in lieu of degree. Salary is determined...
-
Account Manager, Enterprise Accounts
1 month ago
Boston, Massachusetts, United States Similarweb Full timeAt Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public...
-
Account Manager, Enterprise Accounts
1 day ago
Boston, Massachusetts, United States Similarweb Full timeAt Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public...
-
Sales Manager, Account Management
1 week ago
Boston, Massachusetts, United States Nasuni Full timeSales Manager, Account ManagementNasuni is hiring a Sales Manager to lead our Boston Seaport Account Management team. You will lead 5 to 7 Account Managers for Hybrid Cloud Storage Solutions Sales. This Sales Team pursues growth, renewal, and expansion opportunities in an existing book of Nasuni's most prominent Cloud Storage accounts. As a Sales Leader you...
-
Account Manager
3 weeks ago
Boston, Massachusetts, United States Dumak Full timeDumak is currently seeking an Account Manager to join our dynamic team. You would be engaging prospective accounts across the Boston region to expand Dumak's presence.Who is Dumak?Incorporated in 2004, Dumak has rapidly become a leading distributor of industrial packaging, safety and equipment supplies across Canada and in the United States. Dumak is your...
-
Account Manager
1 day ago
Boston, Massachusetts, United States Dumak Full timeDumak is currently seeking an Account Manager to join our dynamic team. You would be engaging prospective accounts across the Boston region to expand Dumak's presence.Who is Dumak?Incorporated in 2004, Dumak has rapidly become a leading distributor of industrial packaging, safety and equipment supplies across Canada and in the United States. Dumak is your...
-
Sr Account Manager
3 days ago
Boston, Massachusetts, United States Proclinical Staffing Full timeSenior Account Manager - Permanent - Boston, MAProclinical is seeking a dedicated individual for the role of Senior Account Manager in the life sciences industry. This is a permanent position based in Boston, MA.Primary Responsibilities:The successful candidate will be responsible for sales and account management within the assigned territory, focusing on...
-
Sr Account Manager
22 hours ago
Boston, Massachusetts, United States Proclinical Staffing Full timeSenior Account Manager - Permanent - Boston, MAProclinical is seeking a dedicated individual for the role of Senior Account Manager in the life sciences industry. This is a permanent position based in Boston, MA.Primary Responsibilities:The successful candidate will be responsible for sales and account management within the assigned territory, focusing on...
-
Account Manager
1 day ago
Boston, Massachusetts, United States LinkSquares Full timeLinkSquares is a fast-growing LegalTech software company, rated as one of "The Best Places to Work in 2023" by the Boston Business Journal and BuiltIn Boston. LinkSquares unlocks the full potential of legal teams at more than 1,000 companies, including Wayfair, TIME, ProPharma, the Boston Celtics, and Commvault with purpose-built, AI-powered technology to...
-
Account Manager, SMB
22 hours ago
Boston, Massachusetts, United States Skedda Full timeFULL-TIME / 100% Remote / Eastern Time Zone (ET). Hybrid based out of the Boston area also available.Ideal start timeline: June ____________________________________________________________________________Skedda is a leading hybrid workplace experience platform dedicated to streamlining desk and room reservations and scheduling. We serve over 7,000 customers...
-
Account Manager
1 month ago
Boston, Massachusetts, United States LogRocket Full timeAbout LogRocketFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through...
-
Account Manager
1 day ago
Boston, Massachusetts, United States LogRocket Full timeAbout LogRocketFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through...
-
Logistics Account Manager
2 weeks ago
Boston, Massachusetts, United States gpac Full timeLogistics Account Manager We have an immediate opening for a Logistics Account Manager to oversee our client relationships and establish new customers. You must have at least five years of logistics or supply chain experience, including supervisory roles. Sales experience is a plus. Our Logistics Account Manager will be responsible for analyzing current...