Senior Security Analyst

1 month ago

Eden Prairie, Minnesota, United States HelpSystems LLC Full time
Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started.

The Sr. Security Analyst on the Web Security Experts team is the first line of defense for our customers websites, web applications, and web services. Utilizing our Managed WAF, Advanced Log Search, and other proprietary tools, they will use their skills to design and implement the strongest tuning solutions for protecting our customers web traffic before threats ever reach their critical infrastructure. As part of a team of experts, they will have the opportunity to grow their security knowledge from the experience of their peers, custom labs focused on real world scenarios, and from our excellent internal training programs. They will also be the voice of the customer, driving new features and improvements to our products and services, and working with key teams in product development and security content creation.

WHAT YOU'LL DO
  • Provide world-class customer experience and security outcomes for our customers.
  • Tune Alert Logic propriety security products to maximize risk mitigation and reduce threats to customer environments.
  • Respond expeditiously to customer's service impacting issues and challenges experienced with the use of Alert Logic products and services in accordance with service level agreements and customer requirements.
  • Provide support to Alert Logic customers by analyzing and reviewing logs related to their web traffic and make targeted, high-impact security recommendations.
  • Develop comprehensive knowledge of Alert Logic products and services with focus on solutions key to the web security role.
  • Effectively communicate and collaborate with a global team and across multiple departments to identify improvements to the customer experience and to maximize operational efficiencies.
  • Represent customer and team interests in product, engineering, and security content discussions.
  • Provide security expertise including investigation, documentation, and remediation recommendations as required for customer's incident response preferences.
  • Maintain and configure Alert Logic solutions deployed in customer environments.
  • Produce Knowledge Base Articles for best practices in your team's specific area of expertise as they pertain to the use of Alert Logic solutions.
QUALIFICATIONS
  • 1 - 3 years of experience in securing or developing web applications or as a security analyst or security focused network engineer.
  • Intermediate understanding of cloud environments and infrastructure (preferably AWS)
  • Command of Linux systems administration and working with BASH
  • Intermediate understanding of the OWASP Top 10
  • Intermediate understanding of application and session layer protocols
  • Experience with SOAR, SIEM, IR, MDR or XDR solutions
  • Basic understand of Regular Expression.
  • Basic knowledge of IDS and Network Security fundamentals
ID:3088

About Us

This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.

We Are Fortra

Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more

Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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