Replacement Sales Representative

2 months ago

Houston, Texas, United States NRG Energy, Inc. Full time
We are currently seeking a Replacement Sales Representative for our Raleigh, NC location

Job Summary:

The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.

Why NRG/Airtron is a great place to work:

  • Great company culture Voted as a BEST employer by Forbes
  • A competitive total compensation package, including annual incentive and/or commission
  • Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, etc.

Essential Duties/Responsibilities*:

  • Generates leads through customer referrals, door hangers and other marketing avenues
  • Recommends solutions and linked to customer objectives
  • Builds rapport with customers by observing and perceiving customer's interests and emotions
  • Builds sustainable relationships with customers to cultivate future business
  • Presents products and generate lead and sales opportunities to Big Box associates
  • Maintains a closing ratio on technician-generated leads of 70% or higher
  • Maintains a closing ratio on marketed leads of 50% or higher
  • Maintains an average sale price set forth by the brand
  • Performs required surveys on every call
  • Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
  • Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
  • Arrives at all appointments and meetings ahead of schedule
  • Provides 100% satisfaction to each customer
  • Prepares estimates for contracts and proposals
  • Follows-up on sales leads and lists, both self-generated and via other sources
  • Manage multiple opportunities particularly focusing on selling service agreements and new equipment
  • Sell, renew and expand renewable service agreements, to both new and existing customer
  • Follows all company policies and procedures, including but not limited to safety
  • Other duties as assigned

* Duties may vary by location.

Minimum Requirements:

  • 1+ years' experience in outside sales
  • High school diploma or GED
  • Proven track record of sales success
  • Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Strong relationship building skills, customer focused and disciplined
  • Strong negotiation and influencing skills
  • Strong presentation skills.
  • Must be able to communicate in English effectively, both verbally and in writing
  • Excellent verbal and written communication skills
  • Valid driver's license required
  • Ability to work overtime with little notice; weekend hours may occasionally be required.

Preferred Qualifications:

  • 3+ years' experience in outside sales
  • In-home service agreement sales and estimating experience
  • Knowledge of HVAC equipment
  • Bilingual English/Spanish
  • Completed college coursework

Additional Knowledge, Skills and Abilities:

  • Consultative and collaborative selling approach
  • Must be organized and able to coordinate a large volume of requests
  • Proactive mindset
  • Must be able to work independently
  • Mechanical aptitude
  • Strong organizational skills, attention to detail and the ability to multi-task
  • Willingness to learn and be a part of a team
  • Positive attitude and a team player
  • Ability to build positive relationships with customers, both internal and external
  • Willingness and ability to work collaboratively with all levels of the organization
  • Safety mindset and acceptance of a safety culture
  • Related experience may be substituted for education

Read the full posting.

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