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Product Compliance Manager

3 months ago

Chicago, Illinois, United States Block Full time

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at
Job Description
The Product Compliance team is a group of strategic compliance advisors to the Cash App Product Team. The team partners with Product and Product Counsel teams pre-launch to define compliance requirements, identify/document corresponding controls/processes, and provide ongoing compliance support post-implementation. Product Compliance are also key decision makers on compliance controls and recommendations to the Business. Additionally, Product Compliance Managers work closely with partner banks and external partners to help build and maintain world class compliance programs for affiliated products.
We are looking for a Product Compliance Manager (PCM) who has a strong understanding of regulatory requirements as it relates to consumer facing payments products. In particular, the ideal candidate has experience working on financial products that involve commerce oriented payment solutions (microsellers, e-commerce, in-person goods & services). Additionally, the ideal candidate has a deep understanding of the payments industry, network compliance rules, understands best practices, and is able to apply that knowledge in a creative, thoughtful way. To be successful in this role, the candidate must be willing to roll up their sleeves, attain a deep understanding of Cash App's products and services, and help Product mitigate risk. Lastly, it is critical that the candidate is a great, collaborative partner, who has experience working with Payment Service Providers (PSPs), Product, Engineering, Design and Legal teams. This role can be based in any Cash App or Block office in the United States or be full-time remote from any US State.
You Will:

  • Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new products and features
  • Identify, document and support the design of strong, mitigating controls in accordance with the Legal requirements
  • Have a strong understanding of Regulation E, Prepaid Card compliance, UDAAP, AML/BSA, NACHA, and Card Network rules
  • Be embedded with Product partners, understanding their strategic vision, and providing strategic compliance advice and support
  • Identify product gaps in controls and collaborate on compliant remediation plans
  • Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for your respective domain
  • Remain up-to-date on regulatory changes and landscape, best practices and new developments in the industry

Qualifications
You Have:

  • 10 years in the compliance industry, ideally with experience in payments compliance
  • AML and regulatory knowledge, specifically in Electronic Funds Transfer Act, Bank Secrecy Act, consumer protection compliance and payment network rules and regulations
  • A metrics-driven approach to create substantiated solutions
  • Operational knowledge in building a sound Compliance program
  • Ability to influence others and gain support around compliance goals.
  • Work with team members of all levels

Qualifications
You Have:

  • 10 years in the compliance industry, ideally with experience in payments compliance
  • AML and regulatory knowledge, specifically in Electronic Funds Transfer Act, Bank Secrecy Act, consumer protection compliance and payment network rules and regulations
  • A metrics-driven approach to create substantiated solutions
  • Operational knowledge in building a sound Compliance program
  • Ability to influence others and gain support around compliance goals.
  • Work with team members of all levels