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Mental Health Specialist II
3 months ago
Recruitment/Posting Title Mental Health Specialist II
Job Category Staff & Executive - Healthcare - Medical and Patient Services
Department UBHC-Outpatient Admin
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II for the Outpatient Services Department within Rutgers University Behavioral Health Care.
The primary purpose of the Mental Health Specialist II is to perform functions in support of the Unit's mission providing person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.
Among the key duties of this position are the following:
Provides assistance to Mental Health Specialists III.
Develops a schedule for follow up calls.
Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.
Responds with sensitivity to cultural and socio-economic issues of individuals served.
Assists the individual served to effectively address the problem, and/or refers the individuals served to the appropriate clinical staff.
Assures that the expressed needs and strengths of the individual served drive service delivery.
Demonstrates the ability to identify contacts that need a higher level of intervention, and follow departmental protocol for handling and triaging crisis or high risk calls.
Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
Position Status Full Time
FLSA Nonexempt
Grade 1875
Position Salary
Annual Minimum Salary 25.550
Annual Mid Range Salary 26.050
Annual Maximum Salary 26.830
Standard Hours 40.00
Union Description Teamsters, Local 97
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Qualifications
Minimum Education and Experience
Four (4) years of full-time experience in the mental health field or a Bachelor's Degree in a relevant mental or social health care field.
Equivalent education, experience and/or training may be substituted for the degree.
Certifications/Licenses
Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.
Required Knowledge, Skills, and Abilities
Demonstrates ability to use a computer to record services and other basic office functions.
Demonstrates ability to work independently and as a member of a team.
Preferred Qualifications
Previous training and/or experience working with substance use disorders.
May be required to work nights and weekends.
Fluency in Spanish.
Equipment Utilized
Physical Demands and Work Environment
PHYSICAL DEMANDS: Standing, sitting, walking, talking or hearing. No special vision requirements.
WORK ENVIRONMENT: Office environment. Moderate noise.
Special Conditions
May be required to work nights and weekends.
Posting Details
Posting Number 24ST0598
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
City Piscataway
State NJ
