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Manager, Content Operations

2 months ago

New York, New York, United States Tapestry Full time

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for it's artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Manager, Content Operations

Summary: Stuart Weitzman is Stuart Weitzman is seeking a Manager, Content Operations, reporting to the Sr. Director, Communications & Content. This role will drive the day-to-day project management for the content team, support production of global marketing campaigns, manage the schedule and priorities of the in-house e-comm photo studio, as well as support overall scheduling and resourcing.

This role is a hybrid role based in the New York City office. The expectation is to be in the Hudson Yards office 3-4 days a week.

Essential Duties and Responsibilities

  • Drive all project management of marketing and cross-functional and global projects that have creative/editorial needs; inclusive of project intake, setting timelines, project list ownership, lead the CMS ), to project approvals and asset delivery.
  • Communicate and follow-up with stakeholders daily to ensure timely workflow, pivot needs to meet business objectives on an hourly/daily/weekly basis; follow up with all parties regarding delivery of project obligations.
  • Navigate and prepare Creative Approvals (issue agenda, meeting minutes, etc.) for executive management, marketing partners and creative leads.
  • Partner with Digital, Creative & Content leads to establish timelines, oversee calendar, and coordinate cross-functional teams to meet project objectives.
  • Manage and project lead requests from a global organization (Tapestry) and marketing team, including teams in Asia, Europe and more.
  • Lead the scheduling and scope of the in-house Ecomm studio: booking days on a seasonal level to ensure sufficient coverage of product photography.
  • Oversee and support the sample management aspect of the ecomm & marketing photo and content creation studio, including, but not limited to: Placing Ecomm & Marketing Sample Orders, Trafficking for Ecomm & Marketing Shoots, and Tracking.

Skills and Abilities Required

  • Strong project management skills. Highly organized, yet creative thinker, with a positive and collaborative approach to creative problem solving.
  • Ability to liaise between different departments and personalities to effectively manage and disseminate flow of information.
  • Excellent written, verbal and communication skills with a commanding, confident, influential presence.
  • High emotional intelligence and relationship building to promote creative solutions and new ideas.
  • Comfortable working in a fast-paced and dynamic work environment which demands quick thinking and strong attention to detail.
  • Strong work ethic, ownership and accountability for business.
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Familiarity with project management software (Monday is a plus)

Education and Experience Required

  • Bachelors degree required.
  • Must have 6+ years of experience.
  • Experience in content operations for internal creative studio or external creative agency in the fashion or publishing industry is preferred.

Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Stuart Weitzman is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or

Visit Stuart Weitzman at

Work Setup

BASE PAY RANGE $80,000.00 TO $90,000.00
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