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Solutions Sales Representative

1 month ago

Schaumburg, Illinois, United States INX International Ink Co. Full time

Company Description

In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We're globally recognized for our innovation, and we're A Great Place to Work-CertifiedTM company

INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more.

Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members.

We're actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.

Join us in coloring a safe and sustainable future

Job Description

We are seeking a Solutions Sales Representative to work with us. As part of this role, the Solutions Sales Representative will sell the company's products and services by focusing on strategic existing accounts and developing new prospects. This position requires a broad knowledge of the organization's products, services and marketing techniques, as well as technical knowledge of the specific products sold. In addition to sales knowledge, you will facilitate customer orders, help maintain customer inventories, trouble shoot and resolve customer complaints and assist the customer with technical expertise related to the ink and the solution of the problem presented. You represent the customer in interactions with the administrative, technical and production areas of the local field site or at the corporate level.

As a Solutions Sales Representative, you will be responsible for:

  • Working with the General Manager and Vice President of Sales & Business Development to establish target accounts, a plan to sell to each and reporting on competitive activities.
  • Organizing sales territory to efficiently call on current and prospective customers, coordinating all accounts with supervisor, Customer Service, and technical production personnel.
  • Securing and renewing orders, attaining delivery dates and other incidentals to actual selling.
  • Working through the General Manager and Vice President of Sales & Business Development in coordinating major or national accounts as they relate to local activity in communicating to corporate and other branches.
  • Building and maintaining the highest level of customer satisfaction by providing high quality products and superior service.
  • Making recommendations to management regarding improvements in product, packaging, shipping methods, service or billing methods and procedures to prevent future complaints and following up on recommendations to ensure customer satisfaction.
  • Using quality control techniques, checking samples of ink to verify that products run on the press, and advising appropriate personnel of any problems.
  • Working with local field technical and production personnel to supply a current formula or produce a product that satisfies the customer requirement at a competitive price within material and manufacturing guidelines.
  • Assisting the General Manager and Vice President of Sales & Business Development in establishing minimum-maximum inventories to maintain best possible levels for the benefit of the Company and Customer.
  • Working with sales office personnel and Corporate Credit and Collection to resolve delinquent accounts.

Qualifications

To perform your job as expected, you will be required to:

  • Have a high school diploma or GED equivalent
  • Have the ability and willingness to travel
  • Demonstrate excellent customer service skills
  • Effectively communicate with peers and customers
  • Have excellent written, reading comprehension and verbal skills
  • Have good math skills to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume

In addition to these qualifications, we will consider it a plus if you have:

  • Bachelor's degree
  • SAP experience and proficiency with Microsoft Suite programs
  • 3-5 years in the ink industry and experience in commercial printing

Additional Information

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don't just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.