Technical Product Manager

1 month ago

New York, New York, United States Heron Data Full time

To support our rapid growth in automating document-heavy workflows, we are seeking a Technical Product Manager to 1) ensure our product continues to solve our customers' most critical needs and 2) increase the speed at which we are shipping product against those needs.

The opportunity
The perfect foundation to build great software: Heron uses AI to automate document-heavy workflows in financial services. We have a solid product: our largest product helps ~100 lenders and funders automate bank statement analysis, allowing them to provide funding to small businesses faster and on better terms. While we continue to see strong growth, we know there are opportunities to improve and extend our product and deliver even more value to our customers. This is where you come in
Personal growth opportunities: in addition to making an immediate, significant impact, you'll be one of our first product hires and have the opportunity to establish yourself as a leader. Longer term, this means you'll be in a position to go after bigger opportunities with us. Depending on your ambitions, this could mean a few potential paths: owning one of our products as it scales and becomes more complex, leading product development for new workflows/ use cases, or another product leadership role.
An environment where you can do your best work: Underpinning our rapid growth is a lean, scrappy and committed team. We get our hands dirty, move quickly, and aspire to go above and beyond for our customers. We have a very flat structure where you'll work directly with our founders and other leaders in the company every day. The ideal candidate will relish and thrive in this environment.

What you'll do

You'll work across the product lifecycle and be hands-on in driving business outcomes. This would include:

Define product: generate product hypotheses by synthesizing customer insights, market research and your understanding of cutting-edge technology. Critically, you will 'get into the weeds' of our product with our customers to understand their processes and pain points. Then, you'll translate these hypotheses into tangible, prioritized products/ features that our customers will value.
Build product: deliver the product requirements by working with our engineers and getting into the code yourself. Ensure you maintain speed, precision and quality.
Support sales and go-to-market: as a key customer touchpoint and product subject matter expert, you'll support our salespeople. This could take many forms - e.g. technical support on customer demos, or providing input on how to frame a value proposition based on your insights from spending time with our customers.
Lead deployments and customer success: for newly-signed customers, ensure successful deployments (either yourself or working with our Deployment Engineer). Once customers are up and running, act as the primary point of contact for technical issues, working to resolve them promptly. For more complex or systemic issues, you'll work to diagnose them and turn them into product hypotheses to be built.

What we're looking for
Our ideal hire will have:
Proven product building experience: 3+ years building product as a technical contributor, likely at a software or fintech/ financial services company. This could be as a software engineer or other technical product role that required comfort with getting under the hood of a product and working closely with engineers.
Customer and business focus: an intuitive emphasis on customer and business impact, passion for understanding customer needs and quickly delivering products that solve their problems.
Communication skills: an exceptional ability to communicate complex technical concepts to both technical and non-technical people, internally and externally (i.e. to customers)
Entrepreneurial spirit: an ownership mindset, results-driven and ability to move quickly. You might have been an ex-founder or previous early product hire.

Above all else, we value people who want to make an impact in their work. Here are some of the behaviors that we expect the ideal candidate will exhibit:
Scrappy and creative: when faced with an obstacle, you will either overcome it by pure determination, or find an unusual approach to navigate it.
Right mix of metrics-driven and imaginative: you know that early-stage product decisions are part science, part art, and thrive on clarifying this ambiguity for the rest of the team.
Persistent: you may not always find the right answer or person immediately, but you're motivated to keep on trying until you do so. You'll go the extra mile - including Flying to Gainesville - if that's what it takes.
Excited to work in a fast-paced, high-growth, team-based environment: we aim to move quickly and decisively, but together. You'll be a great team player and do what it takes for the team to succeed. You value diversity and inclusion in the workplace and understand best practices for building products and a business as part of a team.

What you can expect as a Heron
Competitive compensation, including equity
Based full-time in our NYC office with occasional travel to customers and company retreats
Your choice of top-of-the-line equipment
Competitive benefits package: health, dental, vision with partial coverage for dependents; 401K; uncapped PTO; parental leave
Free mental health support via Spill
Weekly company lunches (always vegan-friendly)

Applicants from any background, and gender are welcome and we have a zero tolerance policy on discrimination.

  • Technical Product Manager

    1 month ago

    New York, New York, United States Injective Labs Full time

    About the role:We are seeking a motivated Technical Product Manager with a strong technical background to join our team. This role is ideal for someone passionate about product development and improvement, with a user-first approach. The candidate should be comfortable working in a collaborative, agile environment and possess the ability to work effectively...

  • Production and Technical Operations Manager

    2 weeks ago

    New York, New York, United States New York University Full time

    Position Title: Production and Technical Operations ManagerLocation: New York UniversityJob Overview:As a key member of the Tisch School of the Arts, you will oversee the daily functions of the television studio environment. Your role will involve the formulation and execution of operational and creative guidelines to enhance the educational experience.Key...

  • Technical Product Manager

    2 days ago

    New York, New York, United States Adaptive ML Full time

    About the TeamAdaptive ML is a pioneering company in the field of generative AI, dedicated to democratizing the use of reinforcement learning. Our team is building the foundational technologies, tools, and products required for models to learn directly from users' interactions and for models to self-critique and self-improve from simple written guidelines.We...

  • Lead Product Manager

    2 weeks ago

    New York, New York, United States StubHub Full time

    Lead Product Manager - Technical Solutions (StubHub, Inc.) Leverage analytical insights to shape the product strategy and prioritize initiatives within the Technical Solutions domain, aligning with the overarching objectives of the organization. Establish and evaluate key performance indicators to gauge product effectiveness and devise actionable strategies....

  • Technical Product Manager, Ad Creation

    1 month ago

    New York, New York, United States Dotdash Meredith Full time

    Remote or Hybrid 3x a month In-office Expectations: This position offers remote work flexibility; however, if you reside within a commutable distance to one of our main offices in New York, Des Moines, Birmingham, Los Angeles, Chicago, or Seattle, the expectation is to work from the office three times per month.About Your Role:Dotdash Meredith seeks a...

  • Senior Technical Product Manager

    10 hours ago

    New York, New York, United States DoubleVerify Full time

    About the RoleDoubleVerify is seeking a highly skilled Senior Technical Product Manager to lead the development and improvement of our ad measurement products. As a key member of our team, you will work closely with engineering, analytics, and commercial organizations to align product requirements and successfully launch new features and products.Key...

  • Technical Product Specialist Manager

    3 months ago

    New York, New York, United States Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Senior Technical Product Manager�

    1 month ago

    New York, New York, United States ADP Technology Services, Inc. Full time

    IT:ADP Technology Services, Inc.seeks a Senior Technical Product Manager at our New York, NY loc respons.for understanding mrkt trends, partnering w/ ecosys & defining compet.strategies to enhance prod.portfolio.Bach's deg.in Comp Sci, Comp Engg, Info.Sys.or a rel.field 7 yrs of rel.exp.ADP will accept master's degree 5 yrs.rel.exp.5 yrs.of exp.must...

  • Senior Technical Product Manager, Personalization

    1 month ago

    New York, New York, United States Fox Corporation Full time

    OVERVIEW OF THE COMPANYFox CorporationUnder the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while...

  • JavaScript Technical Product Manager

    5 days ago

    New York, New York, United States NBCUniversal Full time

    Job Overview NBCUniversal's Direct-to-Consumer (DTC) division encompasses a diverse array of consumer-centric brands, backed by industry leaders such as Comcast, NBCUniversal, and Sky. As part of this innovative environment, you will engage with our extensive portfolio, which includes platforms like Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV...

  • JavaScript Technical Product Manager

    5 days ago

    New York, New York, United States NBCUniversal Full time

    Job Overview NBCUniversal's Direct-to-Consumer (DTC) division encompasses a robust array of consumer-centric brands, bolstered by industry giants such as Comcast, NBCUniversal, and Sky. As part of this innovative team, you will engage with our diverse portfolio, which includes platforms like Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere,...

  • Product Manager

    2 weeks ago

    New York, New York, United States myGwork Full time

    About Us: We are a proud member of myGwork, the premier global platform dedicated to the LGBTQ+ business community.Role Overview: Join our innovative team as a Product Manager specializing in technical solutions for information retrieval. Our focus is on shaping the future of search technology within our organization.Key Responsibilities:Develop and execute...

  • Technical Product Manager

    7 days ago

    New York, New York, United States FactSet Research Systems Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Product Manager to join our Enterprise Architecture team at FactSet Research Systems Inc. This is a critical role that will drive product requirements and influence the architecture of our client documentation management systems.Key ResponsibilitiesProduct Vision and StrategyDevelop and communicate a...

  • Senior Technical Product Manager for Advertising Solutions

    2 weeks ago

    New York, New York, United States Amazon Full time

    Are you passionate about revolutionizing the entertainment landscape? Do you aspire to innovate and transform the way fans, creators, and communities engage with content worldwide?At Amazon Prime Video, we provide an extensive library of films, series, and sports, accessible on a multitude of devices.Prime members enjoy the flexibility of subscribing to over...

  • Technical Product Manager, Information Retrieval and Search Platform

    5 days ago

    New York, New York, United States Bloomberg Full time

    Exciting Opportunity at BloombergTechnical Product Manager, Information Retrieval and Search PlatformBloomberg's CTO Office is the technical and product arm of Bloomberg L.P. Our projects include machine learning-powered products, cloud computing strategy, and open source stewardship. We are seeking a Technical Product Manager to shape the vision and roadmap...

  • Lead Technical Product Manager for Robotics Innovation

    2 weeks ago

    New York, New York, United States aescape Full time

    Aescape is in search of a Lead Technical Product Manager (Perception & Motion) who possesses a robust background in collaborating with robotic engineers and vision specialists on collaborative robots or autonomous systems designed to function alongside humans. In this pivotal role, you will contribute significantly to shaping our strategic vision and...

  • Technical Solutions Manager

    2 days ago

    New York, New York, United States Check Full time

    About the Role**Technical Account Manager**We are seeking a highly skilled Technical Account Manager to join our team at Check. As a Technical Account Manager, you will serve as the technical and product expert for our partners, managing key stakeholder relationships and aligning strategic product visions and roadmaps.Key ResponsibilitiesServe as the subject...

  • Senior Operations Manager, Ad Product Technical Operations

    5 days ago

    New York, New York, United States Hearst Full time

    About the RoleWe are seeking a highly skilled Senior Operations Manager to lead our Ad Product Technical Operations team at Hearst Magazines. As a key member of our organization, you will be responsible for developing and implementing process improvements that drive efficiency and key results.Key ResponsibilitiesTactic Planning and Execution: Collaborate...

  • Manager, Technical Product Management for Partner Onboarding and Payment Consolidation Systems

    1 month ago

    New York, New York, United States Apple, Inc. Full time

    Imagine what you can do here At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly Bring passion and dedication to your job and there's no telling what you can accomplish. You will get an opportunity to work on a broad spectrum of opportunities from long-term strategic projects for Apple to near term...

  • Senior Technical Product Manager

    5 days ago

    New York, New York, United States ERP SAVVY LLC Full time

    Job OverviewCompany Overview: ERP Savvy LLC is a premier IT consulting and staffing firm specializing in SAP services. With a vast network of over 300,000 IT professionals, we are dedicated to delivering exceptional services and solutions, fostering long-term partnerships, and providing competitive pricing. Our focus lies in design, recruitment, and...