Supervisory Program Policy Specialist

3 weeks ago


Oklahoma City, Oklahoma, United States Assistant Secretary for Housing-Federal Housing Commissioner Full time


Summary This position is located in the Department of Housing and Urban Development, Office of Single Family Asset Management, Servicing & Loss Mitigation Division.

If you do not meet any of the categories listed below, you may wish to apply under announcement 24-HUD-2073-P which is open for any U.S.

citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

Responsibilities As a Supervisory Program Policy Specialist, you will:
Supervises the work of assigned staff performing similar or identical tasks, including those performing support functions.

The incumbent is responsible for performing tasks typically identified as supervisory in nature, including approving leave, assigning performance elements and standards, rating employees, etc.

Plan, direct, coordinate, review and, as required, perform the following functions:

Review the performance of mortgagees in the administration of insured and direct loans for single-family dwellings against Federal Housing Administration (FHA) servicing policies.


Agency servicing objectives include the following:

protection of FHA's interest in the insured mortgage; i.e., minimizing probability of mortgage terminating in default or the loss to FHA where default is unavoidable; encouragement of private investment in insured home mortgages; and adequate standards of fair dealing between the borrower, the lender and the general public.

Represent the NSC, SFAM, and FHA in industry and public meetings concerning the various FHA programs.

The informing of counseling agencies, mortgagees, mortgagors, state entities, non-profit organizations, other federal-agencies (i.e., Veterans Administration - Small Business Administration - Internal Revenue Service), and the public on the technical phases of asset management activities.

The interpretation of policies, regulations, and major operating procedures for private and public groups, congressional representatives, etc., to further the purpose of the National Housing Act as it relates to the management of FHA programs, and the U.S.

Housing Act of 1937, as amended. The maintenance of excellent public relations. Instruct and train housing counseling agencies on servicing procedures and on FHA's policies and procedures. Service FHA approved counseling agencies.

Assesses the ability of current counseling programs to perform comprehensive housing counseling programs, which includes financial management, mortgage default correction and understanding of FHA relief programs.

Requirements Conditions of Employment The official duty station for this position will be in Oklahoma City, Oklahoma. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.

Key Requirements:
Must be U.S. Citizen or U.S. National. A one year probationary period may be required. A one year supervisory or managerial probationary period may be required. Must successfully complete a background investigation. Public Trust - Background Investigation will be required.

Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.

Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.

Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Obtain and use a Government-issued charge card for business-related travel.

Please refer to "Additional Information Section for additional Conditions of Employment." Qualifications You must meet the following requirements within 30 days of the closing date of this announcement.


Specialized Experience:

For the GS-15 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.


Specialized Experience for this position includes:

  • Experience in loan servicing and loss mitigation which includes but is not limited to contract administration, loss mitigation policy or operations and/or servicing policy; AND
  • Supervising, leading, guiding or planning the work of a team or a project.
Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-15 you must have been at the GS-14 level for 52 weeks

Time After Competitive Appointment:

Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.


Education Additional Information OTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies. Relocation expenses will not be paid. Relocation incentive will not be paid. Recruitment incentive will not be paid. This is a non-bargaining unit position. This position is Exempt from the Fair Labor Standards Act (FLSA). HUD offers alternative and flexible work schedules. This announcement may be used to fill additional vacancies for similar positions across HUD.

During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices.

Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.

CONDITIONS OF EMPLOYMENT (CONTINUED): HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities.

To review applicable ethics rules and HUD specific restrictions, please visit

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