Assc Dir-Sales Operations Mgr

4 weeks ago

Atlanta, Georgia, United States Moody's Full time


The Role / Responsibilities:

The Operations Manager (OM) is primarily responsible for the direct management of a specialized team supporting the lead-to-cash process for multiple product lines. The role has broad responsibility for supporting sales growth and creating leverage for sales professionals, while also mitigating compliance and operational risk. This role is tasked with supporting the implementation of global operational protocol and processes that create efficiency and consistency, support departmental objectives, and adhere to Moody's standards.

Key Responsibilities:


* Direct all operational responsibilities required to draft specialized, more complex contracts, process orders, manage fulfillment and resolve customer issues.
* Manage a team of 4 to 8 Operational Analysts/ Operations Specialists responsible for more complex/ specialized sales support activities, such as contract generation, pricing, renewal management and fulfillment or sales enablement activities such as onboarding, reporting/ analysis and CRM development. Assist team with day to day issues, process improvement and managing workload.
* Ensure all processes and activities for team and/or region conform to corporate and departmental policies and standards.
* Manage all personnel and HR activities including recruiting, hiring/ termination, attendance, management, performance evaluations, training and other staffing issues. Partner with relevant managers to ensure specific needs/ issues are addressed.
* Coordinate with key stakeholders and SMEs to monitor commercial
* Facilitate professional development, cross training and skill building opportunities for team. Continually promote and improve career development for employees. Design and implement bespoke development plans to provide opportunities and build skills supporting career objectives.
* Proactively identify potential challenges impacting sales growth or efficiency. Collaborate with sales management to recommend solutions.
* Develop and maintain strong partnerships with the functional stakeholders involved in the lead to cash processes through continuous collaboration and communication.
* Maintain standard operating procedures (SOPs) across regions and specializations to ensure consistency and efficiency where possible.
* Collaborate and communicate with other Sales Operations Managers globally to build strong relationships.
* Coordinate all operational aspects of acquisitions, including, but not limited to, integration of data, business processes and product permissioning. Provide input to steering committee and key stakeholders to inform decisions related to potential risks, operational processes and staffing needs.

Qualifications:


* Undergraduate/first-level degree (e.g., Bachelor's degree)
* Minimum 7 years of experience in sales, operations, or related function supporting the quote-to-cash process. Prior experience in a direct management role (including experience managing remote employees) required.
* Significant experience in leading and managing, a team. Proven ability to inspire and develop employees to achieve results.
* Excellent verbal and written communication and interpersonal skills; proven ability to influence and build relationships at all levels and across different departments or teams. Able to articulate strategic objectives confidently.
* Demonstrates exceptional judgment and proactive, solutions-oriented approach to problem-solving and issue resolution. Thinks creatively about challenges and develops win-win solutions for all stakeholders.
* Highly self-motivated and team performance-driven. Able to lead and manage complex projects, complete assignments, and resolve issues proactively without oversight or direction.
* Highly proficient in Microsoft Word, Outlook, PowerPoint and Excel.
* Highly proficient with (including dashboards and reporting) and has a comprehensive understanding of all primary Sales and Sales Operations systems and processes including, but not limited to Salesforce, Apttus CPQ/CLM, SPM. Advanced system/process knowledge (including upstream and downstream) is required.
* Fluency in English (spoken & written) is essential. For EMEA-based positions, other European languages would be advantageous

Moody's Corporation is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.

PDN-9bdb7b88-dcd6-4e0e-81ce-684dc2ff1e91

  • Assc Dir-Client Supt Actuary

    4 weeks ago

    Atlanta, Georgia, United States Moody's Investors Service Full time

    Imagine what we can INSPIRE with you Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.Role/Responsibilities :Moody's Analytics provides financial intelligence and analytical tools to help business leaders make better, faster...

  • Mgr, PM, Delivery to Cash

    1 month ago

    Atlanta, Georgia, United States Amazon Full time

    Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon's newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight (AFE). We are looking for a Manager, Program Management - Delivery to Cash to be responsible for managing the billings &...

  • Sales Associate

    2 weeks ago

    Atlanta, Georgia, United States Richemont Full time

    At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • secretary (office automation)

    4 weeks ago

    Atlanta, Georgia, United States Department Of Defense Full time

    Summary Who may apply: This announcement is open to all U.S. Citizens This Position is located in: Info & Tech Dir, Assess/Anal/Assign Office, ZTF.This announcement may be used to fill similar positions in other Directorates. DutiesPrepares correspondence, reports, and other documents. Reviews work prepared by other clerical staff. Keeps supervisor's...

  • regional sales executive- outside sales

    2 weeks ago

    Atlanta, Georgia, United States LBV Showroom Full time

    LBV Showroom, a women's apparel wholesale sales agency representing several manufacturers southeast territory, is seeking a Regional Account Executive who has an entrepreneurial spirit and a passion for establishing and fostering long-term customer relationships. Be a part of our growth and share in our success. We are seeking dynamic, extremely driven...

  • Sales Associate

    1 month ago

    Atlanta, Georgia, United States Richemont Full time

    At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Commercial Operations Lead

    2 weeks ago

    Atlanta, Georgia, United States UCB Full time

    Make your mark for patientsThe Commercial Operations Lead will be responsible for coordinating sales, marketing, operations, learning and development, business analytics, and other Rheumatology and iPVU functions and initiatives to execute the commercial strategy for the Rheumatology. Business while ensuring full compliance to UCB policies and legal...

  • Dual Property Sales Manager

    14 hours ago

    Atlanta, Georgia, United States Homewood Suites by Hilton Dallas The Colony Full time

    Purpose of the Position: To increase profits by increasing Group Room Sales and generating business through aggressive sales efforts.Hampton and Homewood Suites in The Colony is seeking a dynamic SMERF Sales Manager to add to our fabulous team The hotel is located within the Grandscape complex in The Colony.An ideal SMERF Sales Manager candidate must possess...

  • VP of Sales

    2 weeks ago

    Atlanta, Georgia, United States Scan Full time

    We're , the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging.At the heart of lies a different way of doing things: empowering patients to make financially smart decisions, enabling live scheduling for patients and providers, and easing clinician workloads through AI. It's our mission to make medical scans...

  • Sales Enablement Specialist

    3 weeks ago

    Atlanta, Georgia, United States Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking for a Sales Enablement Specialist for its Atlanta, GA Location.Your Responsibility:Content development and coordination. Translate product writeups from Product Management to:Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while...

  • Operations Associate, Atlanta

    4 weeks ago

    Atlanta, Georgia, United States Alexander McQueen Full time

    Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is...

  • Regional Sales Executive

    2 weeks ago

    Atlanta, Georgia, United States LBV Showroom Full time

    LBV Showroom, a women's apparel wholesale sales agency representing several manufacturers southeast territory, is seeking a Regional Account Executive who has an entrepreneurial spirit and a passion for establishing and fostering long-term customer relationships. Be a part of our growth and share in our success. As we grow our business, we are seeking...

  • Channel Sales Manager

    1 month ago

    Atlanta, Georgia, United States Apptega Full time

    The Channel Sales Representative will be responsible for identifying and recruiting new channel partners, managing existing partnerships, and driving revenue growth through the indirect sales channel.Essential functionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.· Identify and recruit...

  • Senior Manager, National Sales

    7 days ago

    Atlanta, Georgia, United States The Coca-Cola Company Full time

    As the Senior Manager, National Sales, this role is pivotal in fostering and managing the business relationship with Circle K across NAOU Led regions, working closely with the integrated account team and customer bottlers. The primary responsibilities include developing and implementing Annual Business Plans that align with Coca-Cola's business objectives,...

  • Sales Floor Associate

    4 weeks ago

    Atlanta, Georgia, United States tapwage Full time

    Dollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.Summary of Position Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Assist in the merchandising of the store. Fully crosstrained to assist with...

  • Outside Sales Account Executive- Atlanta, GA

    15 hours ago

    Atlanta, Georgia, United States Rewards Network Full time

    About the job Celebrating 40 years in business this year Rewards Network has helped restaurants increase their revenue, traffic, and customer engagement through our innovative financial, marketing services, and premier dining rewards programs. We connect diners to fantastic restaurant experiences by offering unique card-linked offers. Our offers leverage...

  • Service Express Operator

    3 weeks ago

    Atlanta, Georgia, United States The Westin Peachtree Plaza, Atlanta Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat,...

  • Sales Enablement Senior Director

    3 weeks ago

    Atlanta, Georgia, United States FIS Global Full time

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :10 - 15%Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.About the...

  • Sales Site Inspection Coordinator

    15 hours ago

    Atlanta, Georgia, United States Signia by Hilton Atlanta Georgia World Congress Center Full time

    The Signia by Hilton Atlanta is located in the heart of downtown, overlooking the iconic Mercedes-Benz Stadium and Atlanta's growing Westside district. Signia by Hilton hotel stands at 40 stories offering 976 guest rooms and suites, upscale restaurants, intimate lobby bar, top-shelf wellness amenities, and the largest ballroom in Georgia. This reimagined...

  • Sales Site Inspection Coordinator

    14 hours ago

    Atlanta, Georgia, United States Hilton Full time

    The Signia by Hilton Atlanta is located in the heart of downtown, overlooking the iconic Mercedes-Benz Stadium and Atlanta's growing Westside district. Signia by Hilton hotel stands at 40 stories offering 976 guest rooms and suites, upscale restaurants, intimate lobby bar, top-shelf wellness amenities, and the largest ballroom in Georgia. This reimagined...