Commercial Operations Lead

4 weeks ago

Atlanta, Georgia, United States UCB Full time

Make your mark for patients

The Commercial Operations Lead will be responsible for coordinating sales, marketing, operations, learning and development, business analytics, and other Rheumatology and iPVU functions and initiatives to execute the commercial strategy for the Rheumatology. Business while ensuring full compliance to UCB policies and legal regulations. delivering launch readiness goals. The Commercial Operations Lead will work with matrix partners to ensure robust go-to-market strategy for the portfolio and developing and delivering launch readiness goals, including sales team alignment & sizing, reach & frequency objectives, training, launch incentive compensation, and other activities as needed.

Facilitate commercial execution, integration, and alignment within Rheumatology and across the iPVU

  • Collaborate with sales leadership and other internal stakeholders to optimize field execution by collaborating on the design and implementation of incentive compensation plans and sales contests, HCP targeting strategy and execution, territory alignments and field reporting.
  • Partner with commercial analytics team to develop key performance metrics, dashboards and data visualizations to help sales and marketing identify and execute on performance drivers

Lead Rheumatology execution, integration, and alignment with iPVU and UCB projects including, Digital Business Transformation, CRM and customer targeting tools, customer engagement transformation and other corporate strategy and innovation initiatives.

Lead in the planning and execution Patient Impact and Launch meetings

Develop go-to-market strategies and launch plans as necessary to include but not limited to:

  • Participate in development of commercial (sales) footprint/reach & frequency strategy
  • Lead the recruitment plan in collaboration with Talent and external partners for expansion of Derm commercial team
  • Work in collaboration with Learning & Development and other partners such as Global Mission to develop commercial training program in preparation for launch
  • Develop launch IC proposal in collaboration with Insight to Impact team
  • Develop and prepare launch meeting event, integrating at-home & real-time training certification
  • Manage budgets relative to respective initiatives
  • Ensure collaboration with Compliance & Legal across all planning and execution
  • Works across therapeutic areas to share best practices and build launch excellence within UCB

Challenge traditional approaches, fostering innovation in training and digital capabilities via cross-functional teams (e.g. marketing, medical, commercial, training etc.)

Demonstrate personal leadership to fully execute UCB's Patient Value operating model.

Contributes to the creation of a common culture within the Immunology Patient Value Unit (IPVU) that supports the UCB vision, mission and Patient values and measure performance to establish a sustainable competitive advantage

Interested? For this position you'll need the following education, experience and skills:

Minimum Qualifications:

  • 8+ years of pharmaceutical industry experience with a preference for having led high performing teams.
  • Knowledge of go-to-market models and reach/frequency approaches
  • Able to lead and collaborate effectively in an agile matrixed environment
  • Knowledge and application of commercial planning and leadership principles such as data analysis, goal setting, sales force sizing, monitoring tools to develop and implement business plans.
  • An executive presence and bold leadership are essential
  • Proactive, high energy, hands-on, make-things-happen leader; must have a positive can-do attitude and an entrepreneurial spirit

Preferred Qualifications:

  • Highest personal values and ethical standards
  • Demonstrated excellence in written and verbal communications
  • Demonstrated healthcare experience and success ideally in one of several of the following: sales, marketing, market research, sales analytics, business development, managed markets, government relations.
  • Proven knowledge and application of marketing information, strategies and tactics leading to measurable results.
  • Ability to achieve results within a highly regulated marketing environment.
  • P&L experience preferred but not required
  • Demonstrated experience leading with influence across matrixed teams

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

As an Equal Opportunity Employer, we are open to all talent, and adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US- for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Requisition ID: 87319

Recruiter: Kate Broderick

Hiring Manager: Gene Hahn Rhie

Talent Partner: Samuel Joseph Corvah

Job Level: MM I

Please consult HRAnswers for more information on job levels.

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