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Management & Program Assistant (OA)
3 months ago
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education - Field Assistance - Area 3
The following are the duties of this position at the full working level.
Gathers and compiles readily available data and information for aspects of a program or function and reports findings to higher level employee(s) for disposition.
Monitors and reviews established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and reports findings to higher level employee(s) for disposition.
Assists management with labor-management issues and grievances through the preparation of reports or responses, frequently having advance knowledge of decisions rendered and actions proposed that may result in personnel actions.
Uses word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data.
A qualified typist is required.This position has career progression.
If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.
For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.