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DMV Field Services Training Representative

3 months ago

Bloomington, Indiana, United States State of Wisconsin Full time

Position Summary

This critical role is at the forefront to many exciting updates to training and procedures for the Bureau of Field Services. As a DMV Field Services Training Representative, you will be the bureau's expert for OnBase processing and escalation review. You will be responsible for surveying training needs, developing training programs, conducting training and evaluating the effectiveness of training for the Bureau of Field Services field staff. This involves working directly with region supervisors and lead workers to ensure compliance with standards and expectations for quality and quantity of work.

In addition to developing training for field staff, you will conduct IT system testing and provide technical support and training for changes to or new IT system implementations.

Salary Information

This position is in schedule-range with a salary of $26.52/hr ($55,161 annually)-$31.62/hr ($65,769 annually), plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

This position requires the ability to travel once per week on an independent basis throughout the region and occasionally travel on an independent basis throughout the state to cover for colleagues in other regions.

Qualifications

Qualified applicants will have all the following
  • Formal or informal leadership experience
  • Training or experience developing training materials in a professional setting
  • Experience providing formal or informal training to peers or co-workers

How To Apply

Apply online To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Becca Ott at (see below) or For general user information and technical assistance, please see the Frequently Asked Questions page.

Deadline to Apply

The deadline to apply is 11:59 PM on Tuesday, June 18, 2024.