Medical Care Coordinator TFC

About Upbring

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can't speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.

About our Children's Shelters

Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children's centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.

What You'll Do

The Medical Care Coordinator serves as the Licensed Vocational Nurse (LVN) providing direct nursing care to Unaccompanied Children (UC), such as administering and ordering medication, conducting medical assessments and diagnostic testing, and medical treatment as prescribed by a licensed medical or clinical professional in accordance with Agency policies, licensing, and funding standards, and other federal, state, and local regulatory. Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

All Upbring Children's Shelters employees must comply with ORR's vaccination mandate.

All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted.

Work Standards

• Provide UC with routine health screenings and perform basic health assessment; assess each UC's unique medical needs and ensure they are properly met in a timely manner; report routine medical needs to the medical, clinical, case management and direct care staff per Agency policy and licensing standards
• Administer medication and treatment to UC as prescribed or as needed in accordance with licensing standards and nursing practices; coordinate medical appointments and follow through on medications and treatment as prescribed; coordinate and oversee the prescribed nutritional needs and diet and fluid intake for UC as prescribed
• Support and enforce infection-control policies and procedures
• Facilitate trainings for staff, such as dispensing prescribed, over the counter and psychotropic medication, blood borne pathogens, and CPR/1st Aid
• Other duties and special projects as assigned

Communication

• Keep medication files and maintain inventory of all prescribed medications; order medication and supplies as needed
• Create, update, and maintain accurate and up-to-date UC case files and records with information pertaining to nursing care, child's medical history, treatment plans, and observations; chart all pertinent information in the UC case files/records in accordance with Agency policy and licensing standards
• Complete monthly, quarterly, and annual reports as requested and to remain in compliance with licensing and funding standards

We Are Servants| We Help Others

Teamwork

• Assist with the assessment, development, and evaluation of a UC individualized service plan based on their needs and medical condition; use care plans as a basis for providing therapeutic care to UC
• Monitor UC response to treatment plans and identify adverse medication interactions and notify Program Director and other clinical and medical staff as deemed appropriate
• Work closely with clinical and program team to admit, transfer, and discharge UC as directed
• Use assessment information and UC care during the shift to develop a care plan that accurately communicates the required and needed information for incoming shift to care for the UC properly and adequately
• Respond to all crisis situations in a timely manner; ensure all Program departments are properly notified in a timely manner; report incidents according to licensing standards
• Seek guidance when encountering nursing procedures and responsibilities that have not been mastered
• Assist with the safe and physical evacuation of UC during an emergency or natural disaster
• Role includes on-call responsibilities as schedule and as medical emergencies/needs may arise; consultation can be provided remotely or on-site based on need
• Work closely with the Program Director and staff to ensure UC are receiving the highest quality of care and the program is operating efficiently and effectively and is meeting the goals and objectives of the program and the needs of the UC

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Develop and maintain strong working relationships with management, staff, UC, families and sponsors, community partners and professional service providers
• Work as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community

Developing & Engaging Others

• Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence
• Communicate with direct reports in periodic one-on-one meetings
• Organize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives
• Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for Upbring
• Work in collaboration with leadership and the Organizational Development and Culture Team to arrange training; when needed, coordinate and/or provide in-service training for staff development
• Regularly review employee performance, including goals and progress, to provide developmental feedback: use applicable agency development tools to facilitate growth and development in staff
• Draft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation periods

Minimum Qualifications

• High School diploma or GED equivalent
• Current Certified Medical Assistant (CMA) or other accredited medical or nursing certification or license
• 2-year's nursing experience
• 1 -year experience in the child welfare field working with children and/or adolescents in a social service setting
• Ability to maintain a professional approach and build a rapport and trust with residents and their families
• Consistently follows established standards, policies, and procedures in providing nursing care
• Strong writing skills with the ability to document and maintain accurate UC files/records
• Strong customer service, interpersonal, and people skills; ability to work and interact with diverse groups of people and handle stressful and emotional situations
• Strong relationship management skills with the ability to work with a team in a collaborative manner
• Strong time management and organizational skills with the ability to pay very close attention to details and meet deadlines
• Ability to resolve conflict and respond to resident issues with professionalism, tact, and empathy
• Proficient in use of personal computers, Microsoft Word, Excel, and Outlook, and information systems used to document and record UC information
• Bilingual (English and Spanish based on service area and service population)

Preferred Qualifications

• Current LVN or RN license to practice in the state of Texas
• Nursing experience with pediatrics and adolescents, highly preferred
• 1-year nursing experience with supervisory or management experience

Perks at Upbring

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• 24/7 access to telemedicine and counseling services
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Position works in a child facility and has constant exposure to children
• Lift, push, pull, move up to 50 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Diversity. Equity. Inclusion. Belonging

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.

PI