Current jobs related to Customer Service Representative - Plano, Texas - Cigna
-
Customer Service Representative
3 weeks ago
Plano, Texas, United States Service Star Brands Full timeAbout UsService Star Brands is a rapidly expanding home service company that specializes in providing top-notch HVAC, plumbing, and electrical services to homeowners throughout the region. With a strong focus on organic growth and strategic partnerships, we collaborate with leading local brands and help guide their success. We offer a supportive, fun work...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Mercedes-Benz Full timeCustomer Service RepresentativeMercedes-Benz of Plano is seeking a Customer Service Representative to join our team at our Customer Development Center.We offer a competitive hourly pay rate of $14.00 per hour, plus a $500 sign-on bonus. Our benefits package includes medical, dental, vision, group life, and disability insurance, as well as a 401(k) plan and...
-
Customer Service Representative
7 hours ago
Plano, Texas, United States Raising Cane's Chicken Fingers Full timeCustomer Relations Representative IAt Raising Cane's Chicken Fingers, we're committed to delivering exceptional customer experiences. As a Customer Relations Representative I, you'll play a vital role in ensuring our customers receive timely and satisfactory resolutions to their inquiries.Key Responsibilities:Respond to high-volume customer communications in...
-
Customer Service Representative
6 days ago
Plano, Texas, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...
-
Customer Service Representative
6 days ago
Plano, Texas, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers...
-
Customer Service Ambassador
2 weeks ago
Plano, Texas, United States Service Star Brands Full timeAbout Service Star BrandsWe are a rapidly expanding home service company that specializes in providing top-notch HVAC, plumbing, and electrical services to homeowners throughout North Texas.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the go-to expert for...
-
Customer Service Representative
7 days ago
Plano, Texas, United States Air Distribution Technologies Full time{"title": "Customer Service Representative", "description": "Job SummaryAir Distribution Technologies is seeking a Customer Service Representative to join our team in Plano, TX. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, processing orders, and resolving customer inquiries in a...
-
Customer Service Representative
1 week ago
Plano, Texas, United States Capital Senior Living Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Waterford of Plano, a Sonida Senior Living community. As a key member of our community, you will be responsible for providing exceptional customer service and care to our senior residents.Responsibilities:Answer telephone calls and direct callers to...
-
Customer Service Representative
4 weeks ago
Plano, Texas, United States SAS SECURITY ALARM SERVICE Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Key...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States EPITEC Full timeJob Summary:We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Epitec. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complaints and issues in a timely and professional manner.Key Responsibilities:Review and respond to customer...
-
Customer Service Representative
4 weeks ago
Plano, Texas, United States SAS SECURITY ALARM SERVICE Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Key...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Ewing Buick GMC Full timeCustomer Service Representative OpportunityEwing Buick GMC is seeking a skilled Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling cash transactions, and performing various administrative tasks.Key Responsibilities:Provide top-notch customer...
-
Customer Service Representative
4 days ago
Plano, Texas, United States Innoven Services Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Innoven Services. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our clients.Key...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Michael Johnson - State Farm Agent Full timeCustomer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States Fpshealthcare Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our patients, families, and healthcare teams.Key Responsibilities:Provide accurate and timely meal scheduling for...
-
Customer Service Representative
1 day ago
Plano, Texas, United States Apple Roofing Full timeCustomer Service RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing customer inquiries, and supporting the sales process.Key Responsibilities:Handle inbound sales...
-
Customer Service Representative
1 week ago
Plano, Texas, United States Fpshealthcare Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our patients, families, and staff.Key Responsibilities:Provide timely and accurate meal requestsCommunicate effectively with...
-
Customer Service Representative
2 weeks ago
Plano, Texas, United States RealManage Full time{"title": "Customer Service Representative", "subtitle": "Serve Community Homeowners with Excellence", "content": "At RealManage, we are committed to delivering exceptional solutions to our clients. As a Customer Service Representative, you will play a vital role in servicing community homeowners, providing timely and accurate information, and resolving...
-
Customer Service Representative
1 week ago
Plano, Texas, United States Resource Label Group LLC Full timeCustomer Service RepresentativeAt Resource Label Group LLC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales cycle, you will play a crucial role in facilitating customer orders and providing exceptional customer service.Responsibilities:Communicate effectively with internal and external customers...
-
Customer Service Representative
3 weeks ago
Plano, Texas, United States Toyota Motor Sales, U.S.A., Inc. Full timeAbout Toyota Motor Sales, U.S.A., Inc.We are a leading automotive manufacturer dedicated to delivering exceptional customer experiences through innovative solutions and high-quality products. Our team is passionate about building strong relationships with our customers and providing them with the best possible service.Job SummaryWe are seeking a highly...
Customer Service Representative
3 months ago
Summary: Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our team at Accredo by Evernorth, a leading specialty pharmacy serving patients with complex health conditions. As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy.
Key Responsibilities:
- Assist patients and prescribers through inbound/outbound phone calls or web support.
- Handle various inquiries including scheduling medication orders, order status updates, explaining patient benefits, resolving account issues, and billing inquiries.
- Serve as a liaison between patients and internal expert teams.
- Participate in extensive paid training to ensure proficiency in Accredo/Cigna systems and procedures.
- Maintain high call volume productivity, handling an average of 30-50 calls daily.
- Adhere to scheduled work hours and meet performance metrics.
Role Summary: Our Customer Service Associate Representatives are integral to our mission of elevating patient care. With a focus on empathy and attention to detail, you'll anticipate patient needs and provide solutions proactively. This role requires a commitment to excellence in customer service and the ability to thrive in a fast-paced virtual environment.
Qualifications:
- High School Diploma or equivalent required.
- 1+ years of customer service experience.
- Proficient in Microsoft Office Suite and navigating multiple systems simultaneously.
- Ability to excel in a high-volume call center environment.
- Strong communication skills, both written and verbal.
- Organized with excellent time-management abilities.
- Customer-oriented with the capacity to adapt to various patient perspectives.
- Must be available to work within Contact Center hours: Monday through Friday, 8:00 am to 11:00 pm EST, and Saturday, 8:00 am - 5:00 pm EST.
- Reliable internet connectivity and a dedicated workspace free of distractions required.
- Must attend 100% of training within the first 90 days of employment.
Join Our Team: Embark on a rewarding career with Accredo by Evernorth, where your dedication to exceptional customer service will make a difference in the lives of patients. We offer comprehensive training, career development opportunities, and a supportive virtual environment. Apply now to be part of a team committed to transforming healthcare and improving patient outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
