Administrative Support Assistant

Found in: beBee jobs US - 2 weeks ago


Coatesville, Pennsylvania, United States Department Of Veterans Affairs Full time
Summary

The purpose of this position is to perform secretarial functions that include (1) Ambulatory Care Administrative Office support services and (2) Primary Care and Medicine clinical support services for the Primary Care and Medical Department of the Coatesville VA Medical Center. The incumbent operates independently of other office positions, promoting and improving the efficiency of the Ambulatory Care/Primary Care.



Duties

The responsibilities of this job include but are not limited to the following.

  • Perform a wide variety of administrative duties in support of the overall administration function of the Ambulatory Care Business Office including records management, timekeeping, training coordination, personnel actions, and maintaining of inventory of office supplies.
  • Provide secretarial support and administrative assistance to the ACOS Primary Care/Medicine, Chief of Podiatry, Supervisor Off-Tour Hospitalist, Supervisor PA/NP Staff, and Ambulatory Care Business Manager.
  • Working knowledge of operations, directives, and regulations governing technical and administrative activities.
  • Comply with office procedures and address management problems.
  • Use and develop detailed procedures, independently select proper software to create final presentations/projects and print a variety of documents and educational materials for Ambulatory Care/Primary Care reports.
  • Provide instructions for other Ambulatory Care/Primary Care administrative employees on the methods and procedures for the type of work involved.
  • Establish a customized macro system (a system for efficient office automation).
  • Submit work order for Ambulatory Care/Primary Care service lines, including two CBOC locations and tracks to completion.
  • Communicate with appropriate staff, utilizing the e-mail applications of VISTA and Outlook systems.
  • Access appropriate databases in the VISTA system and/or personal computer to support daily operational activities.
  • Exercise initiative and judgement in deviating from existing instructions or practices to resolve problems or to develop more efficient processing procedures.
  • Receive all visitor and telephone calls to Ambulatory Care Business Office, ascertains the nature of the call or business of the visitors and determines the appropriate action.
Work Schedule: 8:00am-4:30pm, Monday-Friday

Position Description/PD#: Administrative Support Assistant/PD01508-0

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Financial Disclosure Report: Not required

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