Marketing and Sales Coordinator

** Marketing and Sales Coordinator**

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New The Marketing and Sales Coordinator works in accordance with established policies and procedures of the community with specific instruction from the Marketing and Sales Director. The Marketing and Sales Coordinator provides support for all aspects of the marketing and sales effort and provides coordination of the closing and move- in function. This primarily includes receptionist responsibilities, managing administrative functions coordinating events, completing reports, serving in a hospitality role, managing office inventory and providing other administrative support functions.

Essential Job Duties:

1. Answers and directs incoming phone calls and manages the lead distribution system

2. Greets and serves all visitors to the marketing office in accordance with the Life Care Services Extraordinary Impressions program

3. Plans and implements all elements associated with marketing events within the approved budget

4. Prepares and updates marketing and sales reports

5. Processes all sales, cancellations, transfers and associated documentation

6. Responsible for maintenance of marketing systems, including C3 Leads and C3 LinC, and capable of producing data results and system generated reports

7. Processes invoices and is responsible for maintaining budget performance spreadsheets

8. Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget

9. Maintains and updates the office schedule including events, staff schedules and appointments

10. Updates the community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy

11. Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and producing the final plan

12. Coordinates and creates the marketing newsletter

13. Provides coverage at front desk as needed

14. Serves as the primary marketing and sales contact for communication with other departments

15. Provides administrative support to the Marketing and Sales Director and Residency Counselors as requested

16. Redirects residents to appropriate contact for questions, comments or concerns

17. Maintains a professional appearance at all times

18. Attends meetings as requested

19. Assists and guides future residents in available selections (kitchens, flooring, colors, upgrades)

20. Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction / physical plant changes

21. Prepares closing documentation and internal communication timely and accurately.

22. Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in

23. Updates as needed the community move- in resource guide 24. Assumes responsibilities for personal work areas and maintaining areas in a presentable manne

QUALIFICATIONS:

1. Administrative degree minimum three years related work experience or high school degree and minimum five years related work experience

2. Organizational skills

3. Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relations skills are essential

4. Proficient in the use of various software including all Microsoft Office applications

5. Strong written and verbal communication skills

6. Excellent keyboarding and proofreading skills

7. Ability to multitask

8. Takes initiative