Maintenance Systems Specialist

1 month ago

Massachusetts, United States AbbVie Full time

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us Follow @abbvie onTwitter,Facebook,Instagram,YouTubeandLinkedIn.
Job Description

We are looking for a talented IT, computer systems, or engineering professional to join our team and play a crucial role in providing site system support for our Computerized Maintenance Management System (CMMS). As a key member of our team, you will be responsible for ensuring the smooth functioning of our CMMS, generating insightful reports and metrics, and conducting valuable data analysis.

With your strong technical expertise, you will be able to effectively troubleshoot any system issues that arise, ensuring minimal downtime and maximum efficiency. Additionally, your analytical skills will be put to use as you analyze data collected by our CMMS, allowing us to make informed business decisions and optimize our operations. In this role, you will not only be utilizing your technical knowledge but also providing Business Excellence Support. This means that you will actively contribute to improving our overall business processes, identifying areas for improvement, and implementing innovative solutions.

If you are passionate about utilizing your technical skills in a dynamic and collaborative environment, while also contributing to the success of our organization through data analysis and business process optimization, we encourage you to apply for this exciting opportunity. Join our team and make a significant impact on our operations and overall success.

Responsibilities

System Administration and site technical support for Maximo and Mobile Program.Recognizes changes in the environment and present resources as indicators of future problems and opportunities.Supports an effective training plan and new functionality for users of the systems. Provide site support and resolves user issues with system performance, availability, and functionality.Thorough understanding of applications information analysis and site data auditing/reporting.Coordinates and monitors activities/projects and system upgrades. Reviews plans and monitors status of implementation for those assigned to project; makes judgments regarding quality of implementation within discipline.Continuous Improvement: Improves methods/designs/processes. Recognizes and implements good ideas/innovations/costs reductions; consistently generates/adopts original solutions to problems and reduces them to practices.Resolves underlying problems. Identifies full range of customer/client needs and proposes solutions to address them; makes alterations in products or services to better meet customer need across the network.Support of Maintenance Excellence Program (MEP) metrics, continuous improvement efforts, MSRs, reports data analysis and internal/external audits.
Qualifications
BS/BA degree in Computer Science, Computer Technology, Engineering, or a relevant discipline and at least 4 years of experience.Experience working with computerized maintenance management systems (CMMS) is preferred.Experience with database, drawing, project management, and/or technical calculation software is preferred.Familiarity with various software applications including CMMS Maximo/EAM, Excel, Power BI, Project, and Cognos.Knowledge of software systems used in operations and/or maintenance is preferred.Strong analytical and problem-solving skills to troubleshoot work processes, organize project work, run or support a meeting, and effectively coordinate.Support IAM (Service Now) tracking system by proficiency monitoring, responding, resolving and documenting support/technical resolution issues.Knowledge and adherence to GMP Good Manufacturing Practices, validated systems, and applicable engineering standards.Excellent customer service and interpersonal skills.Must have excellent written and verbal communication skills.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the time of this posting based on the job grade for this position. Individualcompensation paid within this range will depend on many factors including geographic location, and we may ultimatelypay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/visioninsurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of payis a considered to bewages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefitsthat are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent with applicable law. AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.To learn more, (US & Puerto Rico only)

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