Product Research Operations Specialist

1 month ago

Bothell, Washington, United States Philips Full time
Job TitleProduct Research Operations SpecialistJob Description

Product Research Operations (Bothell, WA)

The Product Research Operations Specialist is responsible for running the operational side of user research in Research and Development, to ensure the highest standards on safety, quality and compliance.

Your role:

  • Supporting the Product Research Center team and other functions conducting user research from study initiation to closure.
  • Ensure compliance with QMS processes and applicable regulations and standards
  • In collaboration with Researchers, create and maintain the appropriate study documentation (Trial Master File and Site Regulatory File)
  • Support researchers during audits of study documentation
  • Create and maintain an overview of all upcoming and active studies, and align with internal partners (e.g. Clinical Operations) as needed.
  • Champion Good Clinical Practice (GCP) and Good Documentation Practice (GDP): Train and monitor to ensure the highest standards.
  • Define and track Key Performance Indicators (KPI's) for the Research Operations team
  • Driving and contributing to improvements on research processes and deliverables. Challenging the status quo and leading continuous improvement initiatives, in order to improve, standardize and document our ways of working in a way that enables timely delivery on business objectives while ensuring compliance with medical device standards.

You're the right fit if:

  • Bachelor's Degree in the following fields: Business / Administration, Healthcare, Sciences, Design, Human Factors; Psychology; Behavioral sciences; Sensory Science; Ergonomics; Human Computer Interaction; Engineering and/or Dentistry, amended with relevant education or experience in consumer research.
  • 2+ years experience in User Research or Clinical Research, preferably hands-on experience.
  • Proven track record of compliance with Good Clinical Practice and Good Documentation Practice
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The pay range for this position is $88,000 to $135,000, annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

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