Sales Coordinator

1 month ago

New York, New York, United States Hotel Talent NYC Full time

BASIC PURPOSE:

To support the sales managers in achieving customer satisfaction by performing administrative duties relating to sales, guests and hotel communications. Responsible for system room control, Sales and Events Coordination, Lead Catching and execution, group bookings, contracts etc. In addition, assists the Regional Director of Sales and Marketing with a variety of Sales functions.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

  • Answer sales office phones when sales staff not available.
  • Route incoming opportunities to the appropriate Group / Transient Sales Manager
  • Manage all incoming leads into the Sales office through various channels but not limited to CVENT, One Source – Group 360 / CI/TY, email and voice mail.
  • Manage and maintain general sales and property specific email in-boxes.
  • Promptly, the same day or by 11am the next business day, follows-up on all customers' needs and inquiries in an efficient and expedient manner.
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, meeting space, brochures and promotional material).
  • Learn and use digital sales systems and conceptual sales processes (i.e. Marsha, Light Speed, FOSSE, CI/TY, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.).
  • Coordination of all group (rooms and if needed meeting space), and business transient (when required) business as contracted by the sales manager and or DOSM. Contact and provide appropriate follow-up on all signed / contracted business within (5) working days. Determine and coordinate all needs of the customer.
  • Assisting in making reservations (individual and or VIP), checking daily arrivals, awarding Bonvoy points (as needed) while ensuring open lines of communication remain open between all respected departments.
  • Suite reservations with respected client follow-up
  • Attend weekly resume and sales/other meetings as deemed necessary.
  • Develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting and special events.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
  • Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client interpersonal interaction.
  • Work with sales personnel to achieve required sales team goals.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guest's service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Assist with completing any required sales reports.
  • Maintains all information in Sales CRM
  • Conducts site inspections as needed.
  • Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a sincere, caring attitude at all times.
  • Assist hotel / team with implementing hotel specific selling strategies.
  • Maintain office supplies and space as needed.

NON-ESSENTIAL FUNCTIONS:

  • Assist with special projects as needed.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
  • Perform other reasonable job duties as requested by Managers.

REQUIREMENTS:

Education:

College Degree, hotel experience or related field or equivalent education is a plus.

Experience:

Minimum one-year Hotel related work experience preferred.

Knowledge of Marriott Systems preferred.

Skills:

Strong professional communication skills – both oral and written

Hospitality oriented

Ability to multi-task in a fast-paced, ever-changing environment

Ability to interact well with a diverse set of team members and leadership team in a professional manner.

Proficiency with basic technical functionality (e.g., Office applications)

Able to consistently drive TEAM culture.

Hours Required:

40-50 hours per week, predominately Monday through Friday.

Based on business needs occasional weekends.

Rate of Pay:

For applicants who will be working in NYC, the anticipated compensation range for the position is $20.00 to $24.00 per hour. The hourly rate offered to a successful candidate will depend on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.

Source: Hospitality Online

  • Sales Coordinator

    2 weeks ago

    New York, New York, United States Hotel Talent NYC Full time

    BASIC PURPOSE:To support the sales managers in achieving customer satisfaction by performing administrative duties relating to sales, guests, and hotel communications. Team members are responsible for system room control, Sales and Events Coordination, group bookings, contracts, etc. In addition, team members will assist the Regional Director of Sales and...

  • Inside Sales Coordinator

    3 weeks ago

    New York, New York, United States Via Carota Craft Cocktails Full time

    Overview:Via Carota Craft Cocktails (VCCC) is a fast-growing Bev/ Alc company looking for an experienced, entrepreneurial and driven Inside Sales Coordinator. This exciting fast-paced position will promote and continue to grow a portfolio of premium ready-to-serve cocktails in a priority channel.VCCC has a vision to be a "category disruptor", capitalizing on...

  • Omnichannel Sales Coordinator

    4 weeks ago

    New York, New York, United States Richemont Full time

    At A.Lange & Söhne Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Sales Lead Catcher Coordinator

    4 weeks ago

    New York, New York, United States Hotel Talent NYC Full time

    BASIC PURPOSE:To support the sales managers in achieving customer satisfaction by performing administrative duties relating to sales, guests, and hotel communications. Responsible for system room control, Sales and Events Coordination, Lead Catching and execution, group bookings, contracts, etc. In addition, he assists the Regional Director of Sales and...

  • sales support

    1 month ago

    New York, New York, United States Executive Profiles Inc. Full time

    Client Overview: Our client is a leader in Fashion Apparel based in NYCThey are seeking a Sales Support/Sales Analyst. Work alongside the Vice President of sales.Serve as the direct link between the Company and Walmart. This opportunity offers tremendous opportunities to grow.Responsibilities include but are not limited to;Support the Vice President of Sales...

  • Sales Assistant

    7 days ago

    New York, New York, United States New York University Full time

    Position Summary Prepare stock for the sales floor. Assist with Receiving. Assist in the processing of web orders; including pulling merchandise and packing merchandise for shipment to customers. Verify prices, SKUs, and ISBNs in the computer system. Allocate space for new merchandise. Assist in merchandising and visual display of merchandise on the floor....

  • Assistant Design Coordinator

    2 weeks ago

    New York, New York, United States Haddad Brands Full time

    Haddad is a privately held family business with over 70 years of experience in the children's wear apparel and accessories industry. Haddad is the leading children's wear manufacturer representing the most iconic American brands in the world; Nike, Brand Jordan, Converse, Hurley and Levi's. Our talented professionals are leaders in design, sourcing, sales...

  • Sales Account Manager

    1 month ago

    New York, New York, United States iPromo Full time

    iPromo is Top 100 Distributor and looking for an Account Executive to help further grow the company. We are proud to announce iPromo has been listed on the Inc.5000 Fastest Growing Companies list for the last 3 years, As well as our industries 2022 ASI Top 50 Best Places to Work list.With the tools and systems in place we are able to provide solutions to any...

  • Sales Operations Manager

    1 month ago

    New York, New York, United States PUIG, S.L. Full time

    The OpportunityThe Sales Operations Manager will be the central source of information and support for our Field Sales Team and key collaborator with all corporate departments on sales strategy execution. Responsible for supporting the administrative and analytical needs of the Field Sales Team, as well as the Director of Sales Operations in planning and...

  • Marketing Coordinator

    4 weeks ago

    New York, New York, United States teamworkonline Full time

    THE COMPANY Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate,...

  • Sales Account Manager

    5 days ago

    New York, New York, United States iPromo Full time

    iPromo is a prominent Top 100 Distributor seeking an Account Executive to contribute to the company's continuous growth.We are excited to share that iPromo has proudly been recognized on the Inc.5000 Fastest Growing Companies list for the past three consecutive years, from 2021 to 2023. Additionally, we have secured a spot on the 2022 ASI Top 50 Best Places...

  • Event Coordinator

    1 week ago

    New York, New York, United States Opal Group Full time

    Opal Group oganizes premier live conferences catered to top executives and decision-makers throughout various industries. We are dedicated to providing high-quality events and information, through unparalleled speaking sessions, workshops, and unique face-to-face networking opportunities. The Event Coordinator helps to produce the logistics and program for...

  • ERP Regional Sales Manager

    3 weeks ago

    New York, New York, United States NexTec Group Full time

    Role DescriptionThe Regional Sales Manager will drive net new clients during the solution selection process. New sales are developed through direct sales and marketing activities using a structured team sales methodology. The Regional Sales Manager will have understanding and ability to position all NexTec products and services to the industries that we...

  • T&P Sales Associate

    4 weeks ago

    New York, New York, United States Mölnlycke Health Care Full time

    In this role, you will be responsible for the execution of Turning & Positioning (T&P) strategies specific to the solutions and products provided by Mölnlycke. Focused activities will be building strong customer relationships, educating customers on product features, and providing customer solutions. This position represents the Company in sales calls, and...

  • Wholesale Sales Representative

    4 weeks ago

    New York, New York, United States Smize Full time

    Company Overview:Smize is a New York-based home textile company with warehouses strategically located in California and Florida. We specialize in designing and manufacturing soft home products, catering to discerning customers through renowned retailers like Nordstrom, Bloomingdales, TJX Groups, Ross, and Burlington.Position Overview:We are seeking a highly...

  • freelance e-commerce coordinator

    3 weeks ago

    New York, New York, United States Solomon Page Fashion & Beauty Full time

    We are looking for a Freelance E-commerce Coordinator for a top fashion company in New York, New York. The E-Commerce Coordinator will assist the ecommerce team in both merchandising and marketing initiatives for our websites and marketplaces.Responsibilities:Work cross-functionally with the DTC team to oversee and optimize all merchandising and marketing...

  • Client Experience Coordinator

    4 weeks ago

    New York, New York, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Account Coordinator

    3 weeks ago

    New York, New York, United States Jun Group Full time

    Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands,...

  • Operations Coordinator

    2 weeks ago

    New York, New York, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Operations Coordinator

    1 month ago

    New York, New York, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...