Bilingual Customer Service

1 month ago


Sacramento, California, United States fieldTRUE Full time

JOB SUMMARY:

fieldTRUE is a family-owned farm box service revolutionizing the food system on the West Coast. Through our Farm Fresh to You and Full Circle offerings we deliver organic fruits and vegetables and artisan grocery items from local farm fields and producers to customers' doorsteps. Our members support sustainable agriculture and provide stability for the farms and small businesses that keep our local economy strong. Do you enjoy conversation and want to help customers connect with a unique product and service? Are you passionate about organic food, healthy cooking and lifestyles and the farm to fork movement? If so, we can provide you with a unique opportunity to earn income while sharing your vision through our Bilingual Customer Reactivation & Retention Representative position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Reach out to former and current customers via phone, email and chat to set up their deliveries of fresh organic produce and artisan grocery
  • Educate customers about the service and how to use our website and app
  • Achieve monthly quotas and ensure high levels of customer satisfaction
  • Make outbound calls to close outside sales and social media leads
  • Communicate through phone, chats and emails professionally and in accordance with the company policies and brand guidelines
  • Maintain a calm, pleasant demeanor and work effectively with others
  • Receive and correctly process orders to initiate, discontinue, reactivate, or change service
  • Full-time, predictable attendance in our West Sacramento office is required
  • Other duties as assigned

REQUIREMENTS:

  • Bilingual – Spanish and English
  • Experience interacting directly with customers or members of the public in a helpful manner
  • Must be comfortable working with a team in a sales and customer service environment
  • Intelligence, character, integrity, coachability and willingness to learn and accept feedback
  • Empathy, written and verbal communication skills, accuracy and thoroughness
  • Solid computer skills and familiarity with MS Office, Outlook, database systems
  • High school diploma or equivalent

ADDITIONAL QUALIFICATIONS:

  • Experience in Food and Agriculture, Health, Wellness, or Nutrition
  • Passion for gardening and cooking, the environment, sustainability, the farm-to-fork movement

WE OFFER:

Full-time positions with guaranteed hours. Mission-oriented and meaningful employment. Benefits: 401K with company match; Medical, vision and dental insurance; Life insurance; HSA and FSA accounts. 40% employee discount on your farm box subscription. Base pay plus commission.



  • Sacramento, California, United States Fortuna BMC Full time

    Job SummaryFortuna BMC is seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team as a full-time medical call center agent working remotely from the comfort of their home. This role requires a seasoned professional with at least six months of experience in call center operations, proficiency in Office 365, and the...


  • Sacramento, California, United States Vensure Employer Services Full time

    About UsVensure Employer Services is a customer-centric company that specializes in delivering exceptional customer experiences. Since our inception, we have been dedicated to helping businesses build strong relationships with their customers through our unique blend of human touch and technology.We take pride in being an equal opportunity employer, where...


  • Sacramento, California, United States Vensure Employer Solutions Full time

    About UsWe are a leading provider of customer experience solutions, dedicated to helping businesses build strong relationships with their customers. Since our inception, we've been committed to delivering exceptional service and technology that meets the evolving needs of our clients.We are proud to be an equal opportunity employer, where all qualified...


  • Sacramento, California, United States SAFETY CENTER INC. Full time

    Position OverviewThe Bilingual Customer Support Specialist plays a vital role within the Alcohol & Drug Program (ADP) team at Safety Center Inc., dedicated to enhancing community safety through effective communication and support.Key Responsibilities:Handle incoming calls from program participants, ensuring accurate information collection and addressing...


  • Sacramento, California, United States SAFETY CENTER INC. Full time

    Position OverviewThe Bilingual Customer Support Specialist plays a vital role within the Alcohol & Drug Program (ADP) team at Safety Center Inc., dedicated to enhancing the effectiveness of our DUI initiative.Key Responsibilities:Respond to inquiries from program participants, ensuring accurate collection of contact details, identifying their needs, and...


  • Sacramento, California, United States SAFETY CENTER INC. Full time

    Job OverviewThe Bilingual Call Center Representative plays a crucial role within the Alcohol & Drug Program (ADP) team at Safety Center Inc., dedicated to supporting our DUI initiative.Key Responsibilities:Respond to inquiries from program participants, ensuring accurate contact details are collected and needs are identified.Guide participants in accessing...


  • Sacramento, California, United States SAFETY CENTER INC. Full time

    Job OverviewThe Bilingual Call Center Representative plays a crucial role within the Alcohol & Drug Program (ADP) team at Safety Center Inc., dedicated to enhancing community safety and well-being.Key Responsibilities:Handle incoming calls from program participants, ensuring accurate contact details are collected while identifying their needs and providing...


  • Sacramento, California, United States AtWork Personnel Services Full time

    Job OverviewWe are currently seeking dedicated customer service agents for a market research surveying role.Key Features:No performance quotas in a relaxed atmosphereUtilization of scripted dialoguesNo previous experience in customer service requiredWeekly compensationQualifications:Availability to work from Monday to SaturdayAccess to reliable...


  • Sacramento, California, United States Genesis Staffing Firm Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Genesis Staffing Firm. This is a full-time opportunity that requires excellent communication skills, a positive attitude, and the ability to work independently and in a team.Key ResponsibilitiesData Entry and Proofing:...


  • Sacramento, California, United States AtWork Personnel Services Full time

    Position OverviewWe are currently seeking dedicated customer service agents for a market research survey initiative.Key Features:No sales targets, ensuring a relaxed work atmosphere.Utilization of pre-prepared scripts for calls.No previous experience in customer service required.Compensation provided on a weekly basis.Qualifications:Availability to work from...


  • Sacramento, California, United States AtWork Group Full time

    We are seeking a reliable and punctual Part Time Call Center Agent to join our team at AtWork Group. This role is part time, with a 4-6 hour shift, and offers a low-stress environment with no quotas.Key Responsibilities:Provide exceptional customer service to clients via phoneWork in a team environment to achieve business objectivesMeet attendance and...


  • Sacramento, California, United States SAFETY CENTER INC. Full time

    Job OverviewThe Bilingual Call Center Representative plays a vital role within the Alcohol & Drug Program (ADP) team at Safety Center Inc., contributing to our mission of promoting safety and health in the community.Key Responsibilities:Respond to inquiries from program participants, ensuring accurate contact details are collected and needs are...


  • West Sacramento, California, United States Gainwell Technologies Full time

    Position Overview:As a Bilingual Customer Support Specialist at Gainwell Technologies, you will play a vital role in enhancing the customer experience for our clients. Your contributions will directly impact the health and well-being of the communities we serve.Key Responsibilities:- Handle incoming calls from members, addressing inquiries related to...


  • Sacramento, California, United States SAFETY CENTER INC. Full time

    Job OverviewThe Bilingual Call Center Representative plays a vital role within the Alcohol & Drug Program (ADP) team at Safety Center Inc., dedicated to enhancing the effectiveness of our DUI initiative.Key Responsibilities:Respond to inquiries from program participants, ensuring accurate contact details are gathered and needs are identified.Guide...


  • Sacramento, California, United States Zoom Drain Full time

    Job SummaryZOOM DRAIN is seeking a highly skilled and customer-focused Service Coordinator to join our team. As a Service Coordinator, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesManage incoming calls and respond to customer inquiries in a timely and...


  • Sacramento, California, United States Corporation Service Company Full time

    About the Role:We are seeking a highly skilled Customer Service Liaison to join our Corporate team at Corporation Service Company. As a key member of our team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Provide timely and effective support to clients via phone, email, and in-person interactions.Respond to...


  • Sacramento, California, United States Zoom Drain Full time

    **About Us**At Zoom Drain, we're a leading provider of exceptional customer service and drain emergency solutions. Our team is dedicated to delivering top-notch support to our customers, and we're looking for talented individuals to join our crew.**Job Summary**We're seeking a highly skilled Customer Service Coordinator to join our team. As a key member of...


  • Sacramento, California, United States Zoom Drain Full time

    **About Us**At Zoom Drain, we're dedicated to providing exceptional customer service and support to our clients. As a fast-growing industry leader, we're committed to delivering unparalleled service and building long-lasting relationships with our customers.**Job Summary**We're seeking a highly skilled and motivated Customer Service Coordinator to join our...


  • West Sacramento, California, United States Gainwell Technologies Full time

    Position Overview:As a Bilingual Customer Support Specialist at Gainwell Technologies, you will play a crucial role in enhancing the customer experience for our members. This position is designed for individuals who are passionate about helping others and thrive in a dynamic environment.Key Responsibilities:- Manage incoming calls from members, addressing...


  • Sacramento, California, United States Aladdin Bail Bonds Full time

    About Aladdin Bail BondsWe are the largest and most trusted bail bond company in the U.S., operating 50 offices in over 7 states. Our mission is to provide non-judgmental service to individuals in need, based on the principle of 'We Get You Out, We Get You Through It.'Our Sales TeamOur sales team is the driving force behind our growth and professional...