Customer Service Representative
6 days ago
**About Us**
At Zoom Drain, we're dedicated to providing exceptional customer service and support to our clients. As a fast-growing industry leader, we're committed to delivering unparalleled service and building long-lasting relationships with our customers.
**Job Summary**
We're seeking a highly skilled and motivated Customer Service Coordinator to join our team. As a key member of our customer service team, you'll be responsible for providing top-notch support to our customers, resolving issues efficiently, and ensuring a positive experience for every interaction.
**Key Responsibilities**
• Manage incoming calls and respond to customer inquiries in a timely and professional manner
• Generate sales leads and identify opportunities to upsell and cross-sell our services
• Build and maintain strong relationships with customers through effective communication and problem-solving skills
• Meet personal and team sales targets and call handling quotas
• Schedule and communicate with technicians to meet customer requirements
• Assign work orders based on priority to the available workforce
• Handle complaints and provide appropriate solutions and alternatives within time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers and provide exceptional service
**Requirements**
• Strong phone contact handling skills and active listening
• Familiarity with dispatch practices
• Customer orientation and ability to adapt/respond to different types of customers
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Spanish-speaking/bilingual a plus
**What We Offer**
• Great benefits and opportunities to grow with us
• Bonus opportunities
• Career advancement
• Medical benefits
• Paid time off
• Company gatherings
• Company mobile phone and tablet
• Company-supplied uniforms
• Recognition and rewards
• Positive team atmosphere
-
Customer Service Representative
1 month ago
Sacramento, California, United States teamworkonline Full timeThe RoleThe Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise and Premium Services department managers. Representatives are expected to be the role model of excellence for all other staff throughout the stadium. In addition, it...
-
customer service representative
4 weeks ago
Sacramento, California, United States Packaging Corporation of America Full timeCUSTOMER SERVICE REPRESENTATIVE (GOLDEN VALLEY, MN)4300 Hwy 55, Golden Valley, MN 55422, USA Req #20576Thursday, August 15, 2024As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display...
-
Customer Service Representative
2 days ago
Sacramento, California, United States Wolters Kluwer Full timeAbout Wolters KluwerWolters Kluwer is a global leader in professional information services, providing market-leading information-enabled tools and software solutions to professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare.Job SummaryWe are seeking a highly skilled and experienced Customer Service...
-
Customer Service Representative
4 days ago
Sacramento, California, United States ASI-AMERICAN SERVICES INDUSTRIES INC. Full timeJob DescriptionWe are seeking a highly skilled and energetic individual to join our team as a Customer Service Representative at ASI-AMERICAN SERVICES INDUSTRIES INC.This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in customer relations and phone contact.The ideal...
-
Customer Service Representative
4 days ago
Sacramento, California, United States T.J. Maxx Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at T.J. Maxx. As a Loss Prevention Customer Service Associate, you will be responsible for providing exceptional service to internal and external customers, engaging with customers to create a positive shopping environment, and observing proper...
-
Customer Service Representative
2 days ago
Sacramento, California, United States Qonten Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Qonten. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their shopping experience, and promoting our products and services.Key...
-
Customer Service Representative
1 day ago
Sacramento, California, United States 1stoplightingpro Full timeCustomer Service OverviewAt 1stoplightingpro, we are committed to providing exceptional customer service to our clients. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the support they need to succeed.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
3 days ago
Sacramento, California, United States Domino's Franchise Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
4 days ago
Sacramento, California, United States Cox Communications Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cox Communications. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...
-
Customer Service Representative
2 days ago
Sacramento, California, United States BMD Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at BMD. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective customer service...
-
Customer Service Representative
4 days ago
Sacramento, California, United States AtWork Personnel Services Full timeJob OverviewWe are seeking a skilled and detail-oriented individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
11 hours ago
Sacramento, California, United States Max Lam - State Farm Agent Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for delivering exceptional client experiences that drive business growth and customer satisfaction.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build...
-
Customer Service Representative
4 days ago
Sacramento, California, United States Schnitzer Steel Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Schnitzer Steel. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and promoting sales to customers.Key Responsibilities:Provide best-in-class customer care and support to...
-
Customer Service Representative
4 days ago
Sacramento, California, United States Qonten Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier Customer Service Representative to join our team at Qonten. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our products and services.Key Responsibilities:Provide customers with information...
-
Customer Service Representative
6 days ago
Sacramento, California, United States Orion Corporation Full timeAbout This OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our client care team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key...
-
sr customer service representative
4 weeks ago
Sacramento, California, United States Packaging Corporation of America Full timeSR CUSTOMER SERVICE REPRESENTATIVE (GOLDEN VALLEY, MN)4300 Hwy 55, Golden Valley, MN 55422, USA Req #20577Thursday, August 15, 2024As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and...
-
Customer Service Representative
1 week ago
Sacramento, California, United States Genesis Staffing Firm Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Genesis Staffing Firm. This is a full-time opportunity that requires excellent communication skills, a positive attitude, and the ability to work independently and in a team.Key ResponsibilitiesData Entry and Proofing:...
-
Customer Service Representative
3 days ago
Sacramento, California, United States Covered California Full timeJob SummaryCovered California is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service center, you will be responsible for providing exceptional service to our customers, assisting with health coverage enrollment, and resolving customer inquiries in a timely and professional...
-
Customer Service Representative
2 days ago
Sacramento, California, United States Semios Full timeAbout Us:Semios is a leading provider of innovative solutions for the agriculture industry. We leverage the internet-of-things (IoT) and big data to improve the sustainability and profitability of specialty crops. Our team of expert engineers, agronomists, entomologists, crop researchers, and data scientists are continually conducting research to help drive...
-
Customer Service Representative
4 days ago
Sacramento, California, United States Yeh Chen Ferguson - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Yeh Chen Ferguson - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer...