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Dispatch Customer Service Representative

4 months ago

Salt Lake, Utah, United States CRH Full time

Job ID: 492555

Jack B. Parson Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

Position Overview:

This is a skilled position with a primary responsibility to provide "on time" service to the customer and to control the flow of equipment and manpower at their respective plants.

Key Responsibilities (Essential Duties & Functions)


•To have a pleasant and accommodating voice over the phone and always demonstrate a positive "can do" attitude.


•To always be proactive rather than reactive by calling customers when deliveries will be late or could possibly go early.


•Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.


•Ability to follow verbal and written instruction.


•Ability to do basic math.


•Must be able to demonstrate teamwork ethic.


•Must have geographical knowledge of the Wasatch Front.


•Must have basic computer knowledge


•Must have basic knowledge of ready mix concrete.


•Standard Driver's License is required.

Education/Experience


• High school diploma or General Education Degree GED is preferred.


• Previous related experience in the construction field is a plus.

Physical Requirements

While performing the duties of this job, the employee is occasionally required to crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move anywhere up to 50 lbs. Physical agilities test may be required.

Work Environment

The employee is occasionally exposed to wet and/or humid outside weather conditions; and extreme cold and/or heat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest

Jack B. Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.