Control Manager

Job Description
Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.
As a Vice President, Control Reporting Manager position, is responsible for managing the Consumer and Community Banking (CCB) committee and forum Reporting processes for CCB Control Management.
This role will act as a partner with the Business Control Managers within CCB, as well as partnering with business areas providing analytics and comprehensive controls data and reporting required for committee and regulatory and forum meetings based on three reporting tenets - (1) ensure accurate, complete, and timely data, (2) deliver thorough business and data analytics, and (3) produce effective and clear reporting and meeting materials.
Core responsibilities include effectively managing a wide array of weekly, monthly, and quarterly reporting, including creation of meeting decks and materials and preparation of senior leadership for Control Management committees and forums for CCB and CCB Control Management leadership, JPMC leadership, and the Board of Directors. Successful execution of responsibilities requires strong influencing, partnering, and executive communications skills interacting across all CCB Control Management teams, CCB lines of business leaders and data providers, and corporate functions such as the Corporate Control Room.
Job Responsibilities:

• Collaborate with Control Managers, business units, and corporate functional teams to produce timely, accurate, and complete reporting, analytics, and meeting materials for CCB Control Management leadership, CCB and JPMC leadership, and the Board of Directors.
• Collaborate with Control Managers, Control Committee Secretaries, and Functional leads to create the CCB Control Committee presentation materials, while assisting in the production and preparation of leadership for the Firmwide Control Committee, Audit Committee, and Control Management Regulator meetings and materials submissions.
• Partner with CCB leadership and Control Management peers to deliver reporting and analytics, prepare them for presenting at committees and meetings, foster open discussion and resolution of reporting issues.
• Drive change through continual evaluation of the risk and control framework and committee requirements, including continual communication with business leaders in CCB Control Management and CCB as a whole.
• Manage and monitor all required metrics and risk topics to ensure timely reporting through committee meetings.
• Ability to perform required functions as well as manage a team of Senior Analysts (if required)
• Ensure all required training is completed as appropriate.

Required qualifications, skills and capabilities:

• Bachelor's degree in accounting, finance, or business related field required
• 5+ years' experience with program management, executive presentations, executive messaging and advanced analytical skills
• 5+ years' experience in the financial services industry to include business operations, program management, risk management, finance, audit or operations.
• Demonstrated experience in managing a wide array of responsibilities including executive communications and presentation skills
• Advanced Excel and PowerPoint skills; Experience in developing, tracking, analyzing and reporting on key risk indicators
• Self-motivated & confident decision-maker with the ability to demonstrate leadership, challenging and influencing change where necessary
• Strong interpersonal and analytic skills, particularly influencing and negotiation
• Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues
• Effective communicator with excellent written and verbal executive communication skills.
• Ability to manage multiple assignments and meet tight deadlines within a team environment
• Results oriented/self-motivator; Strong people & relationship building skills
• Excellent organizational skills and sound business judgment and objectivity; Flexible and creative thinker

Preferred qualifications, skills and capabilities:

• MBA preferred but not required
• Experience with SharePoint, TEAMS, CORE a plus
• Experience extracting data from databases desired (Access, Business Objects, etc.)

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.