Customer Experience Manager

The Customer Experience Manager will focus on understanding SONIC guests' experience -- discovering guest needs and crafting interactions that drive desired outcomes to satisfy those needs. You will incorporate various touch points across several mediums to build scalable interactions that exceed guest expectations. You will identify guest pain points, root...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Leader to join our team at SumUp. As a key member of our organization, you will be responsible for delivering a seamless customer experience across all stages and touchpoints in our merchant journey.Key ResponsibilitiesBuild and manage a team of customer experience...

Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at ClimateMaster. As a key member of our sales team, you will play a vital role in delivering exceptional brand and buying experiences for our customers.Key ResponsibilitiesPartner with our sales team to meet and exceed customer service expectations,...

Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at ClimateMaster. As a key member of our organization, you will play a vital role in delivering exceptional brand and buying experiences for our customers.Key ResponsibilitiesPartner with our sales team to meet and exceed customer service...

About ComPsychComPsych Corporation is the world's largest provider of mental health services and GuidanceResources for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 163 million individuals across 200 countries. Under our GuidanceResources brand, our personalized and fully...

Position Overview:The Customer Account Manager will oversee and guide a team dedicated to enhancing the account management experience for our clientele. This individual must possess the ability to juggle multiple tasks, adhere to stringent deadlines, and thrive in both independent and collaborative settings. Key Responsibilities:1. Lead a diverse team of 4-6...

Customer Success Role at DroneDeployJoin a leading company in the field of reality capture technology, where we empower businesses in construction, oil and gas, and renewable energy sectors to enhance their operations. At DroneDeploy, we provide innovative solutions that automate reality capture through the use of drones, robots, and 360-degree cameras, all...

Position OverviewCustomer Success Manager (Spanish Fluency Required)Join Locus Robotics, a frontrunner in the dynamic eCommerce order fulfillment optimization sector. Our innovative solutions empower warehouse operators to achieve significant efficiency enhancements, transforming traditional cart-picking operations into collaborative workflows with our...

About Divert, Inc.Divert, Inc. is a pioneering technology firm dedicated to safeguarding the value of food. Established in 2007, our organization develops cutting-edge technologies and sustainable systems aimed at eliminating food waste, thereby promoting significant social and environmental benefits. We offer a comprehensive solution that utilizes data to...

About the RoleAs a CAVA Team Member, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to provide top-notch customer service, ensuring that every guest feels welcome and valued.Key ResponsibilitiesGuest Engagement: Greet guests with a smile, educate them about our...

The Dolese Promise is founded on integrity, driven by our commitment to quality, safety, and reliability. As one of Oklahoma's esteemed employee-owned companies, we value our people and our principles. We are dedicated to making a positive impact in our communities through our products, actions, and financial contributions. Joining the Dolese team offers a...

Job Overview This role is pivotal in overseeing the strategic direction, coordination, execution, and successful completion of project management tasks associated with intricate Fiber Projects, including On/Off and Combination Fiber initiatives, as well as Complex Type II projects for designated Carrier Enterprise clients within Cox Business. The...

Position OverviewIn this hybrid role, you will be pivotal in overseeing the customer service operations at Wolters Kluwer, a global leader in professional information services. This position involves collaboration with various departments to ensure the delivery of exceptional service to our clients.Key Responsibilities- Assist the operations manager in...

Job Overview This role is pivotal in steering, coordinating, executing, and finalizing project management activities linked to all significant and intricate Fiber Projects, including On/Off, Combination Fiber projects, and Complex Type II for designated Carrier Enterprise clients of Cox Business. Responsibilities encompass reviewing the scope of work,...

About the RoleWe are seeking a highly skilled and experienced Customer Business Development Manager to join our team at Acosta Group. As a key member of our sales and marketing team, you will be responsible for driving business growth and developing strategic relationships with our customers.Key ResponsibilitiesDevelop and execute business plans to achieve...

About the RoleThe Senior Manager of Install Base Campaigns will lead strategic cross/up-sell campaigns aimed at expanding our footprint within the existing customer base. This role requires a dynamic individual with a strong background in B2B marketing, campaign management, and customer growth strategies.Key ResponsibilitiesStrategic Planning: Develop and...

Job Overview As a pivotal member of the Carrier ONE Fulfillment Team, you will oversee the strategic direction, coordination, execution, and completion of project management tasks associated with extensive and intricate Fiber Projects, including On/Off and Combination Fiber projects, as well as Complex Type II initiatives for designated Carrier Enterprise...

About the RoleWe are seeking a highly skilled Client Manager to join our Customer Success team at InterWorks. As a Client Manager, you will be responsible for managing a portfolio of existing clients across multiple industries, maintaining and developing strong trusted relationships with clients, and working with internal stakeholders to drive projects to...

Mimecast is seeking a Senior Manager of Customer Success Operations to oversee and enhance the operational facets of our customer success programs and software subscription renewals, aiming to boost customer satisfaction, retention, and revenue growth. This role is pivotal in executing customer success strategies, managing renewal workflows, and improving...

Job DescriptionOverview:As a Senior Manager Customer Success AI, you will use your existing product management skills and excellent knowledge of Artificial Intelligence & Oracle technologies to lead a group of developers and supporting ICs in defining and implementing AI tooling and efficiencies in our existing Customer Success systems as well a new tooling...