Manager-Customer Experience

Position Purpose:Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer...

The Customer Experience Manager will focus on understanding SONIC guests' experience -- discovering guest needs and crafting interactions that drive desired outcomes to satisfy those needs. You will incorporate various touch points across several mediums to build scalable interactions that exceed guest expectations. You will identify guest pain points, root...

Join Our American Airlines Family!Are you ready for an exciting career opportunity that offers you the chance to travel, enhance your skills, and grow both personally and professionally? At American Airlines, we invite you to join us on this journey of learning, challenges, and fulfillment. Come on board and become the best version of yourself!Why You'll...

Implementations, Professional Services, Support JRNI Boston, MA Hybrid Remote VP of Global Customer ExperienceJRNI delivers the industrys leading enterprise SaaS scheduling and queuing platform designed to optimize the customer journey through powerful personalized experiences both in-person and virtually. JRNIs platform dramatically increases customer...

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

Job Description at DFW Airport:Are you ready to kickstart your career at the 3rd largest airport worldwide? DFW Airport's Customer Experience team is seeking a passionate individual dedicated to providing top-notch customer service across all terminal areas.Join us and prepare for your career to soar high! What you'll be doing:Engaging with customers and...

Description A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily...

NOTE: Must be able to work during Central Time normal business hours.The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and Compliance is responsible for ensuring customers achieve their desired outcomes while using our services. This includes guiding new customers through onboarding and adoption of the product to ensure a smooth...

Customer Experience – Customer Success /Build with certainty, operate with confidence. That's why thousands of construction, oil and gas, and renewable energy companies use DroneDeploy on a daily basis. We help them automate reality capture using drones, robots, and 360 cameras – combining this data in one platform for AI-powered analysis. From aerial...

Overview Overview:The Client Operations Team at HealthEdge proactively helps our customers understand and optimize the value customers receive from HealthEdge products and services. The Customer Success Manager (CSM) is a key member of that function and a part of our Client Operations team. In this role, you will develop a deep understanding of customer...

This job was posted by : For more information,please see: CUSTOMER SERVICE MANAGERJob Overview: As the face of Oklahoma Fidelity to our customers,youll build relationships by positively representing our products,solutions and legacy of service. Youll work in a team environment toengage customers and deliver an exceptional experience at all touchpoints. At...

Exciting Opportunity as a Customer Success Manager at a Top Sage Partner!About The Role:- Join an experienced team dedicated to building and nurturing strong client relationships- Focus on client satisfaction, retention, and identifying growth opportunitiesRequirements:- 3 years of experience in Customer Success or Account Management roles- 3 years of B2B...

Thanks to our employees' feedback, HubSpot has been named the #2 Best Leadership Team in 2023 by ComparablyHowever you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong.HubSpot is expanding its global footprint by opening a...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

Workvivo is a digital experience platform that brings workplace culture to life and empowers employees to be heard and feel included, no matter where they work. We are committed to our customers, obsessed with improving employees' working lives, and driven by results. From automotive, technology, manufacturing, logistics, finance, and everything in between,...

Job Title:Experience Design LeadJob DescriptionAs a leader in Customer Management for over 30 years, Concentrix is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Customer interactions provide a wealth of intelligence...

Job Title:Experience Design LeadJob DescriptionAs a leader in Customer Management for over 30 years, Concentrix is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Customer interactions provide a wealth of intelligence...

National Manager, Productivity and Collaboration Experience page is loaded National Manager, Productivity and Collaboration Experience Apply locations Plano, Texas time type Full time posted on Posted 2 Days Ago job requisition id Overview Who we are At Toyota, we are reimagining mobility through innovative, high-quality technology solutions designed to...

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the...

The Client Experience Program Lead will execute the functional business vision, enablement strategy, and operations readiness for new products and monthly releases at Paycom, including people, process, and product solution across the organization. This includes the creation of business requirements, change management, and deployment across the organization....