Sales Operations Specialist

2 weeks ago


West Bloomfield Township, Michigan, United States Integrated Resources, Inc Full time
Job OverviewPosition Title: Sales Operations Specialist
Location: Remote
Contract Duration: 6 months+ (Potential for extension)

Work Schedule: Monday-Friday 8:30AM-5:00PM EST (Initial training for the first 4 weeks)

Compensation: $28/hr. on W2

Position Summary:

This role is fully remote, and candidates from across the United States are welcome to apply, provided they can accommodate the Eastern Standard Time schedule.

It is essential for candidates to have a quiet and dedicated workspace, along with a reliable high-speed internet connection.


Key Responsibilities:
  • The Sales Operations Specialist will be part of the Producer Operations team, assisting with the validation of producer licensing and the processing of commission payments for our Employer group insurance offerings.
  • This role involves ensuring compliance with state regulations regarding producers and performing routine checks related to contracting, license verification, appointments, and adherence to internal policies.
  • The specialist will also manage producer commissions within the relevant systems, troubleshoot issues, and ensure satisfaction among internal and external business partners.
  • Efficiently process a high volume of standard producer transactions in line with established procedures and compliance guidelines.
  • Address inquiries from business partners and external producers in a clear, customer-focused, and professional manner, adhering to defined metrics.
  • Consistently meet and exceed established timing and quality benchmarks.
  • Exhibit strong planning, organizational, and time management skills.
  • Engage actively with team members and business partners during meetings and training sessions, contributing ideas, sharing knowledge, and demonstrating critical thinking.
  • Maintain professionalism in high-pressure situations.
  • Be receptive to feedback regarding performance and specific events.

Qualifications:
  • Preferred: Associate's degree.
  • Required: GED/High School diploma with a minimum of 3 years of relevant experience.

Required Skills:
  • Experience in data processing is necessary, with 1-3 years preferred.
  • Strong organizational and analytical abilities.
  • Detail-oriented with a results-driven approach.
  • Proven ability to manage multiple tasks effectively.
  • Excellent communication skills.
  • Ability to work independently with minimal supervision.
  • Team player with a positive attitude.
  • Intermediate proficiency in PC skills.
  • Experience in a remote work environment is preferred.
  • Familiarity with various systems (Sircon, Varicent preferred but not mandatory).

Essential Skills:
  • Data Processing
  • Attention to Detail
  • Professionalism
  • Independence in Task Execution
  • Ability to Operate in a High-Volume Environment
  • Time Management
  • Strong Organizational Skills


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