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VP1 Relationship Management- Start Up Banking

1 month ago

Phoenix, Arizona, United States First Citizens Bank Full time
Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Phoenix office.

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Responsibilities

SVB's Startup Banking team is focused on engaging and building deep and authentic client relationships with early-stage founders, clients, prospects and partners. Early-stage constituencies include accelerators/incubators, law firms, universities, industry groups and -stage VC investors (emerging managers).

This VP1 Portfolio Management role is responsible for acquiring and managing a portfolio of early-stage technology and life science companies, including speaking with prospects to see if they are a fit for the bank, managing relationships with startup founders, cross-selling bank products and services, managing risk and compliance issues, onboarding and offboarding clients, coordinating with cross-functional SVB teams to deliver world-class service to clients. Core responsibilities include maintaining and expansion of existing client relationships, as well as originating, advising on SVB Commercial Bank products. The individual will need to be able to act independently to resolve client needs and be able to run client meetings independently.

The role is responsible for financial performance and risk management of the portfolio. The role is also responsible for leading engagement with high potential prospects, clients, and ecosystem channel partners. The candidate must proactively own the client experience, tailoring client engagement appropriately and be able to take ownership over increasing customer satisfaction (NPS) across portfolios.

As part of our culture, all SVBers are responsible for supporting the growth and development of their peers.

Qualifications

Bachelor's degree plus 2-4 years of Relationship Management experience or High School Diploma/GED and 6-8 years of experience.

Preferred
  • Prior experience as a startup founder, operator, investor, or ecosystem builder
  • Possess a strong network in the tech or life science startup ecosystem
  • Strong communication, negotiation, marketing and closing skills
  • Highly skilled relationship builder with a passion for creating a strong client experience
  • Strong understanding of the business trends impacting the Innovation Economy
  • Ability to manage time and prioritize
    First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

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