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Client Relationship Manager

2 months ago

Phoenix, Arizona, United States American Title Service Agency Full time
Job Overview

Company Overview
At American Title Service Agency, we pride ourselves on our comprehensive benefits package that becomes effective on the first of the month following your start date. Our offerings include company-paid life insurance, disability coverage, a 401(K) plan, as well as medical, dental, and vision insurance, paid time off, and much more.

Core Values

  • Commitment to a value system that respects the dignity of every individual, whether they are a customer or supplier.
  • Upholding the highest ethical standards, with an expectation for each associate to demonstrate consistency, persistence, and integrity.
  • Aiming for excellence in all endeavors, fostering a culture of continuous improvement.
  • Understanding that exceptional service to our clients is paramount to our success.
  • Taking responsibility and communicating transparently when commitments cannot be met.

Position Objective

The primary goal of this role is to enhance overall sales for American Title while ensuring consistent branding and exceptional service. The Marketing Account Manager is tasked with nurturing client relationships and addressing their needs throughout the sales process, including order management, shipping, billing, payment processing, and follow-up for future business opportunities.

Key Responsibilities

Event Coordination:

  • Organize educational sessions with real estate professionals, including realtors and brokers, ensuring proper arrangements for pricing and refreshments.
  • Plan and execute company-sponsored events as required.

Sales Goals and Accountability:

  • Establish personal sales objectives on a monthly, quarterly, and annual basis.
  • Employ effective time management and organizational skills to drive revenue growth.
  • Conduct research on product requests and introduce new initiatives to maintain a competitive edge.

Qualifications

  • Self-motivated with a high energy level.
  • Strong communication skills with the ability to resolve conflicts effectively.
  • Client-centric approach.
  • Reliability in meeting commitments.
  • Adherence to ethical conduct.
  • Proficient communication skills, with clarity and positivity.
  • Excellent organizational abilities.
  • Familiarity with Microsoft Office applications.

Additional Information
All information will be kept confidential in accordance with EEO guidelines.