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Client Relationship Manager

2 months ago

Phoenix, Arizona, United States American Title Service Agency Full time
Job Overview

Company Overview
At American Title Service Agency, we pride ourselves on providing a comprehensive benefits package that becomes effective from the first of the month following your start date. Our offerings include company-paid life insurance, disability coverage, a 401(K) plan, medical, dental, vision insurance, paid time off, and much more.

Core Values of American Title Service Agency Employees:

  • Commitment to a value system that respects the dignity of every individual, whether they are a customer or supplier.
  • Upholding the highest ethical standards, with an expectation of consistency, persistence, and integrity from every associate.
  • Aiming for excellence in all endeavors, fostering continuous improvement in all outcomes.
  • Understanding that our commitment to customer service is paramount to our existence.
  • Taking responsibility and communicating transparently if we are unable to fulfill a commitment.
Position Objective

The primary aim of this role is to enhance overall sales for American Title while ensuring consistent branding and exceptional service. Marketing Account Managers are tasked with nurturing client relationships and addressing their needs throughout the entire sales process, including order management, shipping, billing, payment processing, and follow-up for future business opportunities.

Key Responsibilities

Event Coordination:

  • Organize educational sessions with real estate professionals, including realtors and brokers, ensuring all logistical aspects such as pricing and refreshments are managed effectively.
  • Plan and execute company-sponsored events as needed.

Performance Goals:

  • Establish personal sales objectives on a monthly, quarterly, and yearly basis.
  • Utilize effective time management and organizational skills to enhance revenue through targeted marketing strategies.
  • Conduct research on product inquiries and implement new initiatives to maintain a competitive edge.
Qualifications
  • Self-motivated with a high energy level.
  • Strong communication skills with the ability to resolve conflicts.
  • Client-focused approach.
  • Reliability in meeting commitments.
  • Adherence to ethical standards.
  • Proficient communication skills, with clarity and positivity.
  • Excellent organizational abilities.
  • Familiarity with Microsoft Office applications.

Additional Information:
All information provided will be kept confidential in accordance with EEO guidelines.