Workplace & Identity services Manager

1 month ago

Stamford, Connecticut, United States AXA Group Full time

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.

Head of Workplace and Identity Services Responsible for the executing Workplace and Identity technology roadmap and the development of standard, global services to support the business and application requirements.

DISCOVER your opportunity

What will your essential responsibilities include?

  • Part of Infrastructure Services Leadership Team
  • Act as main stakeholder for Workplace and Identity related activities
  • Defining, getting buy-in for, and delivering the portfolio of work to deliver on the integrated roadmap, measured by progress against the roadmap for the Workplace and Identity Services
  • Own the Workplace and Identity service end to end - ensuring production stability.
  • Putting in place relevant controls and mechanisms to manage exceptions to engineering standards.
  • Assuring infrastructure and end-user technologies and products,ensuring appropriate security, availability, resilience and continuity are built-in.
  • Identify and manage any single points of failure (risk, continuous improvement, knowledge management)
  • Formal risk articulation (manage from entry to closure)
  • Serving as one of the primary points of contact for infrastructure service providers and coordinating third-party infrastructure service design, provisioning, installation and troubleshooting.
  • Building and leading a high-performing, technical team that has the skills to deliver Workplace and Identity services that meet the business needs
  • Coaching, developing and motivating your team through inspirational leadership and effective people management practices.

You will report to the Global Head of Infrastructure Services

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

Diversity & Inclusion

We know that a diverse workforce and inclusive culture enable business growth and are critical to our success. That's why we have made a strategic commitment to attracting and retaining the most diverse workforce possible, while creating a strong, inclusive culture where everyone is welcome and can contribute and reach their highest potential.

  • Named to the Diversity Best Practices Index – 2017, 2018
  • Signatory to the CEO Action for Diversity
  • Signatory to the UK Women in Finance Charter
  • Twelve Colleague Resource Groups around the Globe
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • AXA XL is an Equal Opportunity Employer
Your Profile

SHARE your talent

We're looking for someone who has these abilities and skills:

  • Broad Geographic Experience: Must have demonstrated experience working across the globe given that XL Catlin operates throughout the Americas, Europe and Asia.
  • Leadership: Demonstrates managerial courage. Coaches, trains, sets expectations, evaluates and holds people accountable for delivering.
  • Proven track record of team development and leadership for both direct and indirect resources.
  • Mental Agility: Innovative thinker, willing to turn ideas on their head. Can handle highly complex situations. Can manage multiple priorities.
  • Strong Communication: Excellent verbal and written communication, collaboration and presentation skills.

Technical Expertise / Certifications:

  • Indepth undertstanding of Workplace and Identity Development and Operations leading practice.
  • Capable of comminicating to various level -CXO, Development, Project Management, Engineer, Operations.
  • 20+ years experience in a relevant field
About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

  • State-of-the-art Data Technology to drive customer experience
  • State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
  • High-Performing Global Team for stronger partnerships with AXA entities

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

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