Communications Watch Officer

1 month ago

Pensacola, Florida, United States General Dynamics Information Technology Full time

Req ID: RQ182243

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Field Engineering

Skills:

Electronic Mail,Technical Support,Troubleshooting

Certifications:

CompTIA - Security+ CE - CompTIA

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Communications Watch Officer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Communications Watch Officer you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Watch Officer to provide technical support services for the various C4S capabilities onboard Military Sealift Command (MSC) ships in Pensacola, FL.

HOW OUR COMMUNICATIONS WATCH OFFICER WILL MAKE AN IMPACT

  • Maintain 24x7x365 communication guard support for Military Sealift Command (MSC) ships worldwide (approximately 160 ships). Ensure quality control of all naval message traffic and emails in and out of our legacy systems servicing ships.
  • Perform troubleshooting on legacy systems. Perform database maintenance, certify configuration files, and assist in resolving client problems on Lotus Notes.
  • Manage the processing of general services messages via Defense Messaging System (DMDS) and C2OIX and ensuring quality control of all incoming and outgoing naval message traffic.
  • Supervise the performance of configurations, maintenance, and troubleshoot DMDS. Monitor queues hosted on exchange servers. Notify the MNOC manager of any malfunctions.
  • Manage the resolution of various ships' trouble calls regarding Outlook access, email problems, etc. Ensure proper completion of work orders and trouble calls via Remedy.
  • Monitor and troubleshoot NIPRNET and SIPRNET operations. Assist clients via phone, email, and remote administration in resolving web browsing, various network issues, password lockouts and resets through Active Directory.
  • Verify SolarWinds to facilitate recovery from network outages, improve performance with advanced network and bandwidth monitoring, then provide the government with analysis of the impact to the fleet.
  • Supervise support of Next Generation Wideband (NGW) satellite transport, which provides internet, e-mail, and phone service to MSC ships and units.
  • Diagnose and resolve ships voice problems, assist in troubleshooting system faults, malfunctions, outages, and various ships trouble calls.
  • Monitor and troubleshoot cryptographic equipment and Secure Terminal Equipment (STE). Perform the loading, data transfer, and destruction of cryptographic equipment/material.

WHAT YOU'LL NEED TO SUCCEED:

  • Security Clearance Level: Secret clearance (Interim Secret acceptable)
  • Required Experience: 5+ years
  • Required Certifications: IAT II certification in accordance with IAWF DoD M
  • Education: High School diploma
  • Required Technical Skills: Must be able to complete Windows System training within 6 months. Technical experience that may include support of the following MSC Systems, but are not limited to: Public Branch Exchange (PBX); IBM Lotus Domino/Notes 9.0 or newer; TACLANE KG-175, KG-194, KG-84, CYZ-10, and KIV-7; MSC Network Operations Centers (MNOCs); Shipboard Management Information System – Classified (SMIS-C); Afloat Classified Global Operating System Version 2 (ACG-V2); Next Generation Wideband (NGW); Shipboard Management Information System – Unclassified (SMIS-U); Afloat Release 1 (AR1); Afloat Release 2 (AR2); Combined Enterprise Regional Information Exchange System (CENTRIX); Assured Compliance Assessment Solution (ACAS); Host Based Security System (HBSS).
  • Shift: Must be able to accommodate Shift work.
  • Location: Onsite in Pensacola, FL.US Cis
  • US Citizenship Required.

GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#tidewaterIT

The likely hourly rate for this position is between $ $38.70. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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