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Night Auditor
2 months ago
Summary
The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Responsibilities
- Ensure all aspects of hotel accounting are processed correctly and accurately recorded, protecting the brand and assets against liability and fraud.
- Audit, balance, post, and report on front desk and rooms transactions.
- Ensure hotel occupancy is maximized and that all guest accounts are checked in correctly.
- Run the night audit final, after ensuring all transactions are accurate.
- Attend to guest needs at the front desk and provide management presence.
Qualifications
- High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.
- Flexible and long hours are sometimes required.
- Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Late/Overnight shift
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
Source: Hospitality Online
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