Night Auditor

2 months ago


Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

Summary

The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.

Responsibilities

  • Ensure all aspects of hotel accounting are processed correctly and accurately recorded, protecting the brand and assets against liability and fraud.
  • Audit, balance, post, and report on front desk and rooms transactions.
  • Ensure hotel occupancy is maximized and that all guest accounts are checked in correctly.
  • Run the night audit final, after ensuring all transactions are accurate.
  • Attend to guest needs at the front desk and provide management presence.

Qualifications

  • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
  • Guest Service Experience preferred.
  • Computer knowledge/skills required.
  • Flexible and long hours are sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Late/Overnight shift
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.

Source: Hospitality Online



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